Senior Infrastructure Engineer at Rice University in Houston, Texas

Job Description:

Special Instructions to Applicants: All interested applicants should attach a resume in the Supporting Documents section of the application. We suggest the documents be in a PDF format to avoid formatting issues.

Position Summary

As part of the Office of Information Technology (OIT) Platform Engineering & Infrastructure (PE&I) team, the Senior Infrastructure Engineer (Cloud) is responsible for administering, developing, and supporting compute, storage, collaboration, and cloud infrastructure platforms and services. This position will collaborate with OIT and PE&I peers to develop and implement scalable and secure infrastructure and computing solutions, architecture plans, technology roadmaps, and project plans. Operates as a thought leader, using expertise to drive strategy. May manage multiple projects simultaneously.

This is a full-time, benefits-eligible position and a flexible work schedule is available.

Requirements

• Bachelor's Degree
• 
  4+ years of related experience in an Infrastructure Engineer and/or Systems Administrator role including the following:
  
  
  • Progressive experience in the configuration and administration of enterprise-class servers, operating systems (Linux/Windows), and virtualization platforms (VMware)
  • Deep technical expertise in infrastructure design, build, deployment, and management of public cloud platforms and solutions (Azure/AWS/MS365/Google Workspace/GCP)
  • In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year for year basis may be substituted
  
  
• Skills
  
  
  • Advanced knowledge of virtualization platforms, cloud compute platforms, cloud-native applications and services, networks, firewalls, and load balancers
  • Ability to troubleshoot issues and identify solutions in complex and disparate systems environments
  • Proven ability to lead and execute large deployment and implementation projects in a team environment
  • Strong customer service skills
  • Self-motivated and actively shares knowledge and experience with colleagues
  
  

Preferences

• Bachelor's Degree in a Computer Science, Engineering, Management Information Systems, or related field
• 5 years of related experience as an Infrastructure Engineer and/or Systems Administrator
• Experience in design and deployment of Microsoft Azure, Azure Active Directory, AWS, and GCP platforms and systems
• Experience with cloud collaboration platforms administration and support (e.g., Microsoft Office 365, Google Workspace, Box, SharePoint, Confluence)
• Experience with Windows Active Directory and associated RBAC/Group Policy infrastructure
• Familiarity with container technologies such as Docker, Singularity, and Kubernetes
• General coding and infrastructure as code experience (e.g., CloudFormation, Ansible, Terraform, Shell, Python, Ruby, PowerShell)
• Experience with data center firewalls such as NSX, Checkpoint, Juniper, or Cisco
• Implementation of security controls and zero-trust practices
• Familiarity with Project Management methodologies and experience as a project technical lead
• Prior experience working in a Higher Education environment
• Skills
  
  
  • Cloud networking and security (e.g. VPN, ExpressRoute, VNETs, VNET Peering).
  • Microsoft Cloud Endpoint Delivery and Management Tools (e.g., Azure Virtual Desktop, Microsoft Intune, Autopilot)
  
  
• License / Certification
  
  
  • Azure or AWS Cloud Computer certifications (associate or professional)
  • Virtualization Training or certifications (e.g., VCP, VCAP)
  • Microsoft systems administration/system engineer certifications (e.g., MCSE, MCTS, MCITP, MCDST)
  • Storage administration training and/or certifications (e.g., HPE, Dell/EMC, NetApp, etc.)
  • Formal information technology infrastructure library (ITIL) training
  
  

Essential Functions

• Manages, administers, and supports cloud, hybrid-cloud, and private-cloud compute and storage environments
• Designs, develops, installs, and maintains operating systems, utilities, and applications software on computing systems
• Compares, evaluates, and recommends new technologies and enhancements to improve and enhance the infrastructure environment, including proposed implementation plans, dependencies, and resource requirements
• Proactively identifies opportunities to leverage tools better, improve processes, or enhance services to be more efficient and effective
• Documents systems infrastructure for users, support and consulting personnel, and developers

Additional Functions

• Collaborates with other PE&I and extended IT support teams on specific projects and support issues
• Assists with the maintenance of a distributed storage infrastructure, including fiber channel fabric, NAS, and SAN devices
• Implement security policies for software-defined networking, firewalling, and infrastructure across all compute environments
• Provides technical support for escalated tickets and peer customer support personnel
• Performs all other duties as assigned

Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits

Rice Mission and Values: Mission and Values | Rice University

Rice University is an Equal Opportunity Employer with a commitment to diversity at all levels and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status.

About Us

Boasting a 300-acre tree-lined campus in Houston, Rice University is ranked among the nation's top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

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