The H&K Group, Inc. is looking for a Credit Collections Clerk to join our team. The key member of our Credit/Support Staff internally known as Credit Assistant works with the Credit Manager, directs and conducts credit investigations, notifies or locates customers with delinquent accounts, and attempts to secure payment. The ideal candidate possesses solid business acumen, customer service, and communication skills. If you meet the job requirements outlined below, H&K would be happy to consider you for this position. **This is an entry level position**
Why work for H&K Group, Inc.?
Competitive salary commensurate with experience
100% Company-paid Health Benefits
401(k) Savings and Investment Plan
Tuition reimbursement programs available to qualifying employees for approved programs
Additional training programs including on the job, online through H&K Academy, manufacturer offered training, and more
Responsibilities
Essential Duties and Responsibilities
Performs all work adhering to OSHA and H&K Safety policies.
Investigates and verifies financial status and reputation of prospective customers applying for credit, prepares documents to substantiate findings, and recommends rejection or approval of credit applications
Establishes credit limitations on customer accounts, if applicable
Collects outstanding accounts receivable in a timely and professional manner
Company sets the guidelines for timeliness standard
Maintains communication with customers regarding account payments
Makes substantial daily telephone calls to collect payments
Sends correspondence to accounts when applicable
Processes and reviews lien waivers that are required for payment
Resolves all payment discrepancies and problems with customers internal and external
Runs monthly aging reports for project managers and estimators for monthly cost meetings two days before meeting
Communicates with Credit Manager, sales staff, and accounting office regarding account problems and/or information of importance, when applicable
Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account
Works closely with Credit Manager throughout the process
Submits delinquent accounts to credit manager for process to law firm or outside collection agencies for collection
Other duties as assigned
Qualifications
Required Skills, Education, and Experience
High School Diploma
Strong verbal and written communication skills
Proficient Internet and Microsoft Office (Outlook, Excel, Word) skills
Problem Solving and Business Acumen skills
Ability to fit test & utilize appropriate PPE as needed
Ability to meet physical requirements (movement, lifting, as relevant to job)
Preferred Skills, Education, and Experience
Knowledge of or experience with specialized accounting and CRM software
Experience working in heavy civil construction, road construction, or quarries
OSHA or other relevant safety certifications
Physical Demands
Frequently required to talk and hear
Occasionally required to:
Sit
Use hands to finger, handle, or feel
Specific vision requirements include:
Distance
Depth perception
Ability to adjust focus
Work Environment
Noise level is usually moderate
Some overtime is required
The H&K Group, Inc. provides complete heavy civil contracting and construction materials solutions with safety, speed, quality, efficiency, and value. Beginning as a small family business a half century ago, we are now a dynamic group of vertically integrated companies that has been growing and prospering for over 50 years.
Thank you for your interest in employment with H&K Group, Inc. At H&K, we invest in our people, providing the essential training, instruction, and supervisory support that they need to develop and grow within our company. We acknowledge that H&K’s strength and success is directly related to our employees and the talents, dedication, and job performance they exemplify. We seek dynamic, motivated people who are driven to make a difference.
H&K does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, disability, veterans’ status, or any other characteristic protected by law. We are always looking for the best, most qualified people to join our team.