Porter Service/Cart Associate - Boston Logan International Airport - Part Time at Smarte Carte in Boston, Massachusetts

Job Description:

Porter Service/Cart Associate - Boston Logan International - Part Time

$19 / hour

Weekly hours will average 16 - 24 a week

Must be available weekends and holidays

Multiple positions available! 

COMPANY BACKGROUND

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.  

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC JOB FUNCTION

Ensure daily performance goals are met by providing direct labor in the passenger baggage and/or terminal areas through service and communication to improve productivity and the customer experience. Remove luggage from conveyer belt to place in designated areas.

ESSENTIAL RESPONSIBILITIES

• Proactively remove and organize arriving baggage from baggage claim carousel in the Terminal E International Arrivals CBP area.


• Lifts and transport bags, boxes, oversize luggage and pet kennels weighing up to 70 lbs.


• Report issues that could lead to disruption of services, safety concerns or damage to property


• Comply with all applicable policies & regulations of Client, JSM and Subcontractor


• Report damaged, unclaimed or missing items to management


• Transport carts from high return areas to high rental areas to ensure that carts are always available to customers may occur


• Perform routine maintenance and cleaning of carts and cart management units may occur


• Provide courteous service in assisting and greeting customers


• Maintain communication and cooperation with co-workers, and facility management


• Perform other duties as assigned by management

QUALIFICATIONS

• 6 months previous work experience


• Excellent customer service and verbal communication skills


• Ability to communicate in English (read, write, speak, understand)

EDUCATION

• High school diploma or equivalent preferred

CERTIFICATIONS/LICENSES

• Ability to acquire and maintain a BOS Airport Security badge with a Customs seal
  
   

PHYSICIAL REQUIREMENTS  

• Lift and/or carry 70 lbs


• Push/Pull 75 - 100 lbs


• Walk and stand for duration of shift

Experience

Required

• 6 months previous work experience

Education

Preferred

• High School or better

Licenses & Certifications

Required

• Airport Badge

Skills

Required

• Cleaning


• Customer Service


• Communication

Preferred

• Time Management

Behaviors

Required

• Team Player: Works well as a member of a group

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required

• Self-Starter: Inspired to perform without outside help

See job description

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