Our client was named Forbes 2022 list of America's Best Recruiting Firms, partners with one of the most prestigious culinary schools in the world, offers tremendous growth opportunities and international travel and works as a team to ensure each and every office across the country find and places only the top tier mid and executive level hospitality professionals, and offices in all 50 states, Canada and plans to expand internationally.
The professionals they recommend are loyal to them because they treat them well and provide not only support they need to succeed, but the respect they deserve. They routinely go the extra mile to learn about the business, culture, and the person that is going to help you achieve the success you desire- because finding the right candidate is the most important thing they do.
They describe their company culture as open, dynamic and magical. They take extreme value in their employees, have an open door policy, treat employees very well, incredible work/life balance, structured when it come to internal issues. All of their people are open, ready to help, team players and enjoys watching people grow, they have exceptional growth opportunities nationally and internationally offering international travel down the road.
As the Director of Training you will be overseeing all training, improving SOPs, creating recruitment strategies, improving the operations of and partnering with direct hire recruiters and franchisees across the country that provide direct hire recruitment services to mid and high level management positions within the hospitality space. Their clients include, but not limited to, restaurants, hotels, cruise lines and any company that offers a bed and/or bed and food. This person will have a strong understanding of direct hire recruiting and the processes within and have experience/understanding of selling and recruiting of mid and high level management and executive level professionals within a professional environment, preferably within the hospitality recruitment space or a professional vertical.
Responsibilities:
SOP's, training, finding good insight into new developments
Changes that need to be made and full autonomy to develop training department
Identify areas with Franchisees and what areas need more attention
Personal attention, providing creative ideas for recruitment, how to MPC candidates, secure new accounts, etc.
Provide insight and 1-1 time with franchisees & recruiters
Work with franchisees to assist improving client development and must be well versed how to secure higher fees.
Engaging with franchisees and recruiters on a regular basis to keep a pulse on what is working/improvements needed.
Innovation- come up with new ideas, better ways to improve what they company is already doing
Create KPIs for recruiters for the internal team
No sales responsibilities, though may attend meetings when requested/needed
Qualifications:
Excellent communication & presentation skills
Strong experience working with programs to include, but not limited to PowerPoint, Google Slides, etc.
Must have a background in direct hire talent placement of mid to high level management and executives within the hospitality industry is strongly preferred. Will consider a background in professional recruitment placing mid to executive level positions.
Experience training and developing direct hire recruiters within an agency environment.
Must be approachable, consultative, innovative, creative, and have a track record of success training/developing direct hire recruiters in an agency environment.
Prefer someone that has worked a direct hire full desk AND trained other recruiters to do the same.