Director, Global Sales Training Development, AST & GST Surgical at Medtronic in North Haven, Connecticut

Job Description:

Careers that Change Lives

The Director, Global Sales Training Development for AST and GST is responsible for creating strategic plans to advance sales force effectiveness by developing and deploying commercial training in-line with strategic imperatives for the AST and GST commercial organizations supporting ~$4B in worldwide revenue.

This role will have direct accountability for creating world-wide sales training solutions for the AST and GST business units as well as indirect accountability for alignment to training solutions for the DT and RST BUs, in both Operating-led and Region-led markets.

The Director will align on routine benchmarks for commercial capabilities across regions that identify significant training development best practice and gaps, to then focus on accelerating development of both clinical and non-clinical skills. The Director will then direct the design, deployment and analysis of standardized global sales and therapy training assets and programs to build future targeted capabilities and commercial skills for the AST and GST businesses that will deliver revenue growth and market share, in partnership with the Senior Director to align on One Surgical initiatives. These assets and programs will be delivered to regional training and marketing teams across businesses though Communities of Practice in all OU geographies and targeted regions, inclusive but not limited to New Hire Training, New Product Launches, procedural trainings, recertifications, and advanced selling programs.

T his role is also responsible for launching innovations in global learning - such as new learning strategies, platforms, applications, and technologies such as mobile learning platforms (Allego), virtual reality, Digital Surgery Enterprise (Touch Surgery), simulation technology, as well as other training delivery mechanisms. The Director is responsible for partnering with and advising key stakeholders within the AST and GST teams, including global and regional sales and marketing. This role will also align with functional partners; R&D, MedEd, and Surgical Commercial Marketing.

Day in the Life

• Create optimal clinical sales training for the AST and GST commercial organizations to increase sales force productivity through world-class learning experiences following the Global Sales Training Model of Assess, Design, Deploy, Deliver, and Measure, enabling revenue gains for the AST & GST businesses
• Maintain communication with customers (regional training & sales) to ensure effectiveness of training
• Ensure all training content is current and properly reflects selling philosophy and models, and is approved through PromoMats channels, with regular review
• Deploy training assessments for developed and developing markets including gap analyses, data interpretation and recommend implementation strategies, focused on ~80% global standardization, ~20% localized channel customization, supporting in-country sales training teams to build robust commercial solutions
• Leverage tools and processes to analyze complex and undefined problems, and then design, develop and deliver appropriate solutions across both OU and region-led markets
• Drive sales training communities of practice for AST and GST with all regional training teams across the globe to address priority training initiatives to infuse regional growth, e.g., New Hire Training, Recertification, Advanced Seller Training
• Demonstrate thought leadership by partnering with marketing, clinical, MedEd and R&D teams across AST and GST, and other critical functional leaders
• Demonstrate organizational agility across functions and businesses to ensure alignment and continuity, working through operational issues and divergent objectives
• Drive accountability and performance for direct reports
• Provide leadership to team to ensure the prioritization of strategic and department level initiatives, to define performance goals and targets, conduct performance reviews and 1:1s to guide performance management and employee development efforts toward departmental goals
• Accountability for mentoring, developing, and coaching team on meeting/exceeding performance expectations by defined clear objectives
• Drive achievement for Surgical business goals and organization health scores
• Organize, develop, and manage talent for the organization that including hiring, promotion, performance management, and rewards

Must Have: Minimum Requirements

• Bachelors degree required
• Minimum of 10 years of relevant experience (to include professional training and project leadership) with 7+ years of relevant industry and/or managerial experience, or advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience

• Demonstrated success working across cross-functional teams
• Complex project management/project leadership
• 5+ years as a Professional Trainer and/or relevant experience
• Strategy development or support (i.e., Marketing/Med Ed)
• Cross-BU experience
• Regional experience
• Ability to set direction, driving team performance
• Demonstrate strategic thinking skills, delivering a vision
• Strong track record and demonstration of results, thought, and people leadership skills; able to build effective teams
• Ability to influence global and regional strategy
• Demonstrate cultural agility
• Self-motivator and dynamic leader who can apply innovative thinking to business problems; solutions oriented
• Sensitivity to multicultural dimensions, particularly different learning and thinking styles
• Ability to drive cross functional engagement
• Mastery level knowledge of clinical and selling skills, inclusive of knowledge of adult learning principles
• Excellent influencing, interpersonal, communication, presentation and facilitation skills
• Conduct business with integrity and maintain an ethical mindset
• Strong executive presence, communication and influencing skills
• Manage and stay within AST/GST team budget

Cultural Agility, Deals with Ambiguity, Drive for Results, Champions Integrity and Trust, Managerial Courage, Customer Focus, Learning/Change Agility, Builds Effective Teams, Business Acumen, Organizational Agility, Ability to Influence Others, Executive Presence

WORKING LOCATION/CONDITIONS:

• Work location flexible
• Ability to be flexible with hours of operation
• Frequent travel to OU and Region-led countries
• Tr avel required: Up to 50%, domestic and international
• Fluent in English, multiple languages preferred

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Salary and benefits

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .

The provided base salary range is used nationally in the United States (except in Puerto Rico and certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) here .

This position is eligible for an annual long-term incentive plan. Learn more about Medtronic Long-Term Incentive Plan (LTIP) here .

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)