IT Asset Management Associate (Temporary) (33993-TYUN) at Mathworks in Natick, Massachusetts

Job Description:

Summary

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

ABOUT THE TEAM:
The IT Asset Management Associate is responsible for the execution of Information Technology Asset Management (ITAM) processes to ensure a compliant and optimized IT hardware and software environment. The team is responsible for cataloging, tracking, and managing IT hardware inventory and software licensing for both end users and the overall IT infrastructure of the company. This includes working directly with end users, desktop support technicians, IT systems administrators and management.

MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.

Responsibilities

Record, track and maintain equipment inventory including IT hardware and software licensing.

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• Maintain an orderly inventory and overall storage facility
  
  


• Accurately record ITAM transactions into ITSM/ITAM system
  
  
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  • Receive Assets back into stock
    
    
  
  
  • Assign Assets
    
    
  
  
  • Dispose of Assets as needed
    
    
  
  
  • Assign/Unassign software licenses
    
    
  
  
  
  
  
  
  


• Monitor appropriate inventory levels, escalate to procure new stock as necessary.
  
  
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  • Refill IT Vending machine
    
    
  
  
  • Refill and organize IT Support hardware room
    
    
  
  
  
  
  
  
  


• Provide ad-hoc reporting as needed to support business decisions and provide info for trend analysis
  
  

Qualifications

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• Strong initiative, self-motivation, and ability to complete tasks on time.
  
  


• Attention to detail
  
  


• Strong organization skills
  
  


• Analytical and problem-solving skills.
  
  


• Customer focus and dedication to customer satisfaction.
  
  


• Ability to maintain calm demeanor under client deadline pressures.
  
  


• Written and verbal communication skills
  
  


• Ability to handle multiple priorities with minimal supervision.
  
  


• Ability to work well in a fast paced, team environment.
  
  

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.MathWorks participates in E-Verify. View the E-Verify posters here.PDN-9bc54d42-b5b3-4781-9a0e-491c3913526f Apply Now