Front Desk Manager at Davidson Hospitality Group in South Lake Tahoe, California

Job Description:

Property Description



Join the exciting team at Margaritaville Resort Lake Tahoe, nestled in the stunning natural beauty of Lake Tahoe! As a premier resort destination, we're seeking passionate individuals to join us. With our laid-back island vibe and commitment to exceptional service, Margaritaville Resort Lake Tahoe offers a dynamic work environment where you can thrive in the hospitality industry. As a team member, you'll have the opportunity to provide guests with unforgettable experiences against the backdrop of the breathtaking Lake Tahoe scenery. With a focus on teamwork and personal growth, Margaritaville Resort Lake Tahoe provides opportunities for career advancement and development. Join us and be part of a team dedicated to creating a slice of paradise for our guests. Apply now to start your journey with Margaritaville Resort Lake Tahoe!



Overview



Are you a dynamic and customer-focused individual with a passion for hospitality? Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest experiences. As the first point of contact for our guests, your high energy and enthusiasm will create a positive and welcoming atmosphere.


Key Responsibilities:

• Oversee the daily operations of the front desk, ensuring efficient and smooth processes


• Train, mentor, and motivate front desk staff to deliver outstanding service


• Handle guest inquiries, concerns, and complaints in a professional and timely manner


• Coordinate with other departments to ensure seamless guest experiences


• Monitor and maintain front desk procedures, including check-in/check-out processes and reservation management


• Implement and enforce hotel policies and procedures to ensure compliance and guest satisfaction


• Manage room inventory and maximize revenue through effective room management strategies


• Conduct performance evaluations and provide feedback to front desk team members

Join our team and be part of a vibrant and dynamic work environment where your contributions are valued and recognized. Apply now to start your exciting career as a Front Desk Manager!



Qualifications

• 2 years prior departmental management experience in front office or related disciplines


• Time management and negotiation skills


• Ability to manage and lead each discipline of the department independently


• Ability to manage according to employment and Innkeeper laws of the jurisdiction


• Prior cash handling experience necessary


• Ability to communicate effectively with the public and other Team Members


• Read, write and speak English fluently


• Computer experience required. Proficient in Opera PMS, Micros, Microsoft Office and Excel

Benefits



Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Three Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.


EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation


Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.



Salary Range



USD $60,000.00 - USD $65,000.00 /Yr. Apply Now