Posted in General Business 21 days ago.
Type: Full-Time
Position Title
Servicing Customer Advocate I (Customer Service Representative)
Location
Job Summary
The Customer Advocate (CA) serves as the first point of contact for our customers. In this role, the CA will be responsible for supporting inbound contacts from current and prospective mortgage customers. Through these engagements, the CA will create detailed documentation to ensure inquiries are resolved in an accurate and satisfactory manner.
In this role, you will expand on your current skill-set, mastering soft-skills and becoming an expert with our Primary and Advanced call-types. From there, successful CAs will have the opportunity to transition to a Senior Customer Advocate who specializes in supporting complex customer interactions.
17.00 - 21.25 - 25.50
Hours of Operation:
11:00 AM EST to 8:00 PM EST Mon-Friday
7:30 AM EST to 4:00 PM EST - Rotating Saturdays. If you work on a Saturday, you will have a day off the following week.
Job Responsibilities:
Customer Service:
JOB REQUIREMENTS
Required Qualifications:
Preferred Qualifications:
Motion Industries |
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United Natural Foods Inc |
United Natural Foods Inc |
United Natural Foods Inc |
United Natural Foods Inc |