LGBTQ SCHOLARSHIP PROGRAM - ENRICHMENT MANAGER at Point Foundation in Los Angeles, California

Job Description:

Empower LGBTQ Scholars: Be the Heart of Point's Enrichment Programs!

Do you thrive on creating opportunities for high-achieving LGBTQ students?

Point Foundation (Point) is searching for an enthusiastic Manager, Enrichment Programs to join our dynamic team. In this role, you'll be the driving force behind our impactful programs, shaping the future of exceptional LGBTQ scholars.

Here's what makes this role remarkable:

- Make a lasting impact: You'll design and manage our group mentoring program, matching scholars with inspiring volunteers, and creating a space for connection and growth.

- Fuel scholar success: Lead the development of enriching activities like conferences, coaching series, and career exposure opportunities, empowering scholars to reach their full potential.

- Be a champion for scholars: Provide ongoing support and resources, fostering a thriving scholar community and ensuring program quality.

We're looking for someone who:

- Has a passion for LGBTQ advocacy and experience working with diverse populations.

- Thrives in a collaborative environment and enjoys building strong relationships.

- Is experienced at program management, juggling projects with joy.

- Has excellent communication skills and can inspire others with Point's mission.

Bonus points if you:

- Have experience in coaching, advising, or student success programming.

- Are a data whiz who can track program success and make results shine.

Join Point and make a difference in the lives of LGBTQ scholars!

Point Values

Accountability, Authenticity, Diversity Equity and Inclusion, Empowerment, Innovation and Integrity & Trust

DEI at Point

Point Foundation recognizes that LGBTQ, racial, and social injustices exist in our nation and is committed to intentionally cultivating diversity, equity and inclusion in every aspect of the organization.

Position Overview for Manager, Enrichment Programs at Point Foundation

The Manager, Enrichment Programs is responsible for managing and supporting Point's scholar enrichment programs. Chief among this role's responsibilities is the successful administration of a group mentoring program that involves pairing and supporting relationships between Point scholars and volunteers and developing related activities. The Manager will also support additional programs including the Community College Conference, BIPOC Expert Coaching Series, and Career Exposure opportunities. Responsibilities in this role may include facilitating discussions at virtual engagements, coordinating with vendors and guest speakers, effectively sharing enrichment opportunities with scholars, and managing scholar communications.

This individual will be a strong collaborator and display an interest in serving the LGBTQ community. We are seeking a team member who has stellar people skills, is organized and meticulous, and possesses strong project management abilities. Point Foundation is a work environment that strives to foster a dynamic and teamwork-driven workplace culture, and a successful candidate must be able to multi-task, prioritize, and adapt quickly to changing needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Management:

-Manage all aspects of implementation and quality management of Point's group mentoring program including responsibility for the recruitment, selection, and matching process, facilitating volunteer training, conducting regular evaluations, and implementing changes as needed to enhance the program in accordance with the objectives and success criteria as set by the Chief Program Officer and Director of Scholar Advocacy & Enrichment.

-Lead the design and implementation of mentoring program curriculum to ensure a meaningful and successful experience for scholars, volunteers, and vendors.

-Provide logistical and organizational support for scholar enrichment activities such as the Community College Conference, BIPOC Expert Coaching Series, and Career Exposure opportunities.

-Review and revise enrichment programs under this role's responsibility in alignment with Point's Strategic Plan and potential growth.

-Maintain and manage the program's online scholar and volunteer platform

Relationship Management:

-Oversee communication to and between scholars and volunteers including the delivery of policies and procedures for mentoring participant success.

-Serve as an internal resource for questions pertaining to the group mentoring and other scholar enrichment programs.

-Recruit and interview prospective mentors; maintain clear and professional communication with corporate partners serving as volunteers for the mentoring program.

-Design and conduct orientations and trainings with mentors and mentees

-Design and deploy surveys to scholars and volunteers to gauge learning outcomes, satisfaction, and impact.

Program Operations:

-Maintain accurate administrative records using Point's database system(s), track scholar communications for program purposes.

-Assess and evaluate program engagement; collaborate with supervisor to develop measurable metrics that help ensure program quality.

-Manage budgets related to program expenses/events/initiatives.

-Develop tools and resources as needed to support and enhance scholar enrichment programs.

*Other duties as required.

REQUIREMENTS FOR CONSIDERATION

MINIMUM QUALIFICATIONS

-Bachelor's degree or equivalent work experience

-Professional experience related to coaching, advising, and/or teaching of diverse populations OR experience related to the development, implementation, and management of student success programming

-Above average competency with Office 365 applications (e.g., Excel, SharePoint, Outlook)

-Great written and oral communication skills

CORE COMPETENCIES

-Excellent time, resource, and project management skills

-Ability to communicate effectively with varied internal and external stakeholders

-Ability to provide excellent customer service with a positive and professional demeanor

-Ability to collaborate with a diverse team of people with different backgrounds, identities, and perspectives

-Ability to work independently, prioritize tasks across multiple projects, and remain focused under pressure

-Ability to manage sensitive data and maintain confidentiality

-Commitment to integrity and striving for excellence

GENERAL

-Passion for Point's mission and enthusiasm and for communicating the mission and values

-Strong knowledge of, connection to, and/or competencies working with the LGBTQ community, communities of color, and other historically excluded communities

-Commitment to advancing equity and inclusion in all areas of responsibility and across the organization

-Participation in occasional evening and weekend events

This job description provides an overview of the scope of the position. This is not a comprehensive list of duties/responsibilities. Point is an equal opportunity employer; women, minorities, and trans individuals encouraged to apply.

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