Posted in Other 23 days ago.
Location: Green River, WY
Salary: $16.00 USD Hourly - $20.00 USD Hourly
Description: Our client is currently seeking a Desktop Support Specialist
Field Support L2
•Onsite presence to support the team in PHX on the IT side and also coordinate any contractors & suppliers for customer and act as a contact person. •Tasks and areas of responsibility for onsite support: •Takeover of hardware in general •Quality check •Organizing various equipment/small parts (e.g. hotspots with SIM, cables,...) •Installation of laptops OTA (DELL hardware / framework agreement, ~20-30 pcs, according to Manning RampUp plan) •Installation of equipment for the Office / Office Area project (printers, beamers, access points,...) •Setup of smartphones incl. organizing SIM card (framework contract) •Handover of devices to end users •Break Fix for on-site equipment •End user support for IT problems •Contact/coordination with Support Graz if problems cannot be solved immediately •Coordination/Eyes Ears if suppliers on site -> e.g. inspection of Internet / WAN production, LAN cabling, inspection of forestry steps on site (server room)
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