Surgical Supply Operations Supervisor - Days at Brigham & Women's Hospital(BWH) in Boston, Massachusetts

Job Description:

General Summary:



Under the guidance of the Inventory Operations Manager, this position is responsible or the shift operations regarding control, flow, purchasing, receiving, distribution, case cart operations, and accuracy of the inventory and non-inventory items for OR, Anesthesia, Cardiac Perfusion, OR Specialty Items, Implants, Tissue, and Central Processing. This includes distribution of all Anesthesia supplies on a per surgical case basis.



Responsibilities:




Inventory Operations

• Oversees the daily stocking of all areas and ensures productivity and accuracy throughout assigned shift.


• Monitors daily orders from the loading dock and utilizes quality controls


• Creates monthly time schedule, daily assignments and assist with evaluations


• Performs routine date expiration checking


• Performs annual audit on all inventory in assigned areas


• Assists with maintenance of item location spreadsheets, stock sheets, etc.


• Collaborates with Billing to ensure all implants are billed appropriately


• Aligns staffing practices and role assignments to meet expected volume; responds to changes as needed.


• Routinely rounds in all clinical operations areas to evaluate workload and productivity levels; adjust labor allocation as required. Reviews weekly shift productivity standards against established benchmarks,


• Ensures the physical environment of assigned area is maintained and meets Joint Commission, CMS, and OSHA regulations.


• Initiates and escalates environmental or equipment repairs as needed.


• Oversees and assures daily quality assurance monitoring systems (i.e., temperature/humidity monitoring) and environmental and equipment testing. Responds to atypical results and oversees remediation plans (i.e., load recall).


• Leverages available analytical data to drive process improvement initiatives and staff compliance with tracking system utilization; participates in developing new and innovative reporting metrics.


• Attends and participates in hospital committee meetings as needed (i.e. Products Committee and Safety Committee).


• Exercises impeccable judgment in identifying, assessing, and respond to urgent/emergent quality and patient safety issues, escalates to senior leadership as appropriate

Customer Service Support

• Regularly interfaces with customers; understands the daily production demands, communicates needs to Supervisors, and confirms needs are met.


• Responds to acute issues related to materials issues. Supports the effective response and escalates critical events as necessary to the Manager for intervention and/or awareness.

Case Pick

• Monitors the collection sterile instrument sets and peel packs in specific quantities as specified by the patient-specific Preference Card, inspecting each product for indications of appropriate sterilization and package integrity including wrap and sterilization tape integrity, and presence of external locks.


• Ensures appropriate case carts are selected that are appropriate for the amount of sterile product needed and ensures the Case Cart is clean and free of soil and debris.


• Using SPM, verifies that the Case Carts are assigned surgical cases. Scans all instruments and supplies to the Case Cart.


• Scans the Case Cart to appropriate Operating Room and/or storage locations.

Personnel Management

• Assists with developing new staff throughout orientation process


• Identifies and utilizes appropriate channels for problem-solving, escalating concerns through department leadership structure to ensure results are achieved.


• Demonstrate flexibility in response to change.


• Effectively prioritizes workload; appropriately delegates and supervises; recognizes employee accomplishments and celebrates successes.


• Promotes and supports a collaborative approach to departmental functions, coordinates efforts and activities to achieve the best outcome


• Performs all other duties as needed.

Qualifications

QUALIFICATIONS

• High School Diploma/GED


• 3-year experience in OR/Sterile Processing/Materials environment Required


• Prior leadership experience preferred

SKILLS AND ABILITIES REQUIRED



Requires the management, communication, and quantitative skills needed to administer a group with diverse functions. Requires the interpersonal skills necessary to lead others and to work effectively with a wide variety of hospital and outside personnel.


Requires knowledge of hospital policies and procedures, particularly personnel and inventory. Requires the independent judgment needed to deviate from standard policies and procedures and schedules when necessary.


Must have the analytical skills necessary to diagnose and correct problems, identify error sources in policies and procedures, and schedule and plan work for others. Must have the ability to meet deadlines, to concentrate and pay attention to details.


Must have PC experience.


Must be able to function in a stressful environment, consequences of errors could involve not having items for patients when needed in surgery. Must independently resolve most problems encountered.



PHYSICAL DEMANDS/JOB CONDITIONS



The position requires long periods of time spent walking and standing. Routine lifting and moving of boxes and carts weighing up to 40lbs.



EEO Statement

Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Apply Now