Student Assistant - Switchboard at The Ohio State University in Columbus, Ohio

Job Description:

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Job Title:Student Assistant - Switchboard

Department:OSUP Corporate | Scheduling and Registration-JM

Scope of Position

Serves as the primary contact person at the Hospital Switchboard which functions as the Public Information Control Center for the Medical Center on a 24-hour basis. This position involves directory assistance; overhead and digital paging; overhead public address announcements including codes; screening for patient information; identifying and obtaining resource personnel for various departments; training new staff.

Position Summary

Responsible for superior customer service in providing information to callers and directing calls to the appropriate personnel. This involves processing internal and external calls through an integrated computer telephone system, initiating overhead paging, activating pagers, providing patient information, and facilitating the communication of emergency situations.

Organizational Expectations

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  Practices within the Medical Center's policies and procedures, including attendance and dress code policies.

  
  


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  Adheres to the Intensive Caring Value statements as demonstrated through positive patient/guest relations, positive and effective interactions with staff, and formulating and meeting development goals.

  
  

Additional Information:

Location:Ackerman Rd, 700 (0921)

Position Type:Temporary (Fixed Term)

Scheduled Hours:20

Shift:Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.

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