Front Desk Agent at Davidson Hospitality Group in Islamorada, Florida

Job Description:

Property Description



La Siesta Resort & Marina is a premier waterfront resort in the Florida Keys that offers an exciting opportunity for job applicants seeking a rewarding hospitality career. With its stunning oceanfront location, upscale accommodations, and world-class amenities, La Siesta Resort & Marina is a sought-after destination for travelers seeking a tropical paradise. As a team member, you will have the chance to work in a picturesque setting, surrounded by a dedicated and passionate team committed to delivering exceptional guest service. With opportunities for professional growth and development, La Siesta Resort & Marina is an ideal place to elevate your hospitality career. Join us and be a part of a dynamic and vibrant team that strives to create unforgettable experiences for our valued guests. Come and join our team and contribute to our legacy of providing unparalleled hospitality in one of the most breathtaking locations in the world.



Overview



Imagine a secluded haven of island tranquility nestled amidst swaying palm trees and tropical fruit trees. La Siesta Resort & Villas is a sanctuary of spacious villas, suites, and colorful cottages that truly transport our guests to island time. Picture a zero-entry oceanfront pool, walk-in beach, on-site restaurant and bar, beachfront yoga classes, complimentary kayaks, paddleboards, and bikes, villa butler service, 24 boat slips, and outdoor event space. Guests can stroll along the beach, take a dip in the oceanfront pool, or lose themselves in a good book under a palm tree in a swaying hammock.


La Siesta is more than just a resort; it is an island escape.


Instagram: @lasiestaresortvillas, Facebook.com/LaSiestaResortandMarina


Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.


Summary:

• Provide exceptional customer service, creating a positive first impression for guests


• Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency


• Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy


• Assist guests with recommendations and information about local attractions, dining options, and hotel amenities


• Collaborate with other departments to ensure seamless guest experiences


• Maintain a clean and organized front desk area


• Handle cash and credit card transactions accurately


• Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!



Qualifications

• Previous experience in a customer service role, preferably in a hotel or hospitality environment


• Excellent communication and interpersonal skills


• Previous cash handling experience required


• Strong problem-solving abilities and the ability to remain calm under pressure


• Proficiency in computer systems and knowledge of hotel property management software


• Outstanding organizational and multitasking skills


• Availability to work flexible schedules, including evenings, weekends, and holidays


• High School diploma or equivalent

Benefits



Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Three Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match


• Complimentary Transportation to and from Homestead, Daily


• Free Lunch Daily


• Free Starbucks Every Wednesday

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.


EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation


Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Apply Now