Manage daily administration, integration, and maintenance operations of NetSuite and other business systems
Develop, implement and maintain internal tools
Oversee data migration, data cleansing, and data maintenance activities within NetSuite
Oversee workflows, reports, and dashboards, adapting to evolving business requirements
Develop effective monitoring procedures for the NetSuite environment
Establish, implement, and adhere to standard processes and controls to maintain a clean environment, covering customization requests, sandbox maintenance, and change management
Collaborate with various departments to recommend solutions and offer guidance for enhancing the existing SOPs for NetSuite via new features, enhancements, and bug fixes
Work closely with stakeholders to understand business needs and translate them into NetSuite solutions
Act as the first point of contact and subject matter expert for NetSuite related inquires, projects, troubleshooting and resolving issues in a timely manner
Provide training and support to end-users to maximize their proficiency in using NetSuite
Stay current with NetSuite updates and enhancements to optimize system functionality
Performs other related duties as assigned
Requirements
Bachelor's degree in Computer Science, Computer Engineering, Information Systems, and/or other technical discipline
5+ years experience working with NetSuite as an administrator or similar role
Strong understanding of NetSuite functionality, including SuiteScript development
Experience with system integrations and data migration
Proficiency with saved searches, formulas, reporting, creating dashboards, creating custom forms and creating workflows
Fully efficient in custom record types, fields, forms, roles and permissions, page layouts, searches and reports, and NetSuite data model
Experience with other ERP systems
Familiarity with CRM functionality within NetSuite
Knowledge of CPQ processes and how they integrate with NetSuite