Project Administrator at Cypress HCM in West Chester, Ohio

Posted in Other 18 days ago.

Type: full-time





Job Description:

Location
• West Chester, OH (on-site) 45069

Overview

Our Project Administrators drive business growth by overseeing projects from start to finish, acting as a liaison between sales, operations, installations, and customers. We seek candidates with strong communication, technical aptitude, and organization skills, who thrive in fast-paced environments. Adaptability and a knack for motivating teams and navigating shifting plans are essential.

Responsibilities
  • Connect with customers regarding new orders to gather initial details about expected installation schedules, designated site contacts, and site conditions if known at this point.
  • Communicate order specifics to internal operations and engineering teams.
  • Facilitate dialogue between engineering and customers concerning design requirements, drawing submissions, and related matters.
  • Collaborate with the appropriate salesperson to address modifications to existing quotes or to generate new quotes for customer change orders on current orders.
  • Work with production planning staff to relay customer timing requirements and understand the readiness of orders for departure from our facility. Inform customers about shipment and installation plans, including timing.
  • Negotiate pricing and scheduling with existing subcontracted installers.
  • Coordinate with the Install Manager to schedule our in-house employee installers.
  • Coordinate fixes for issues related to shipment quality, damage, inaccurate site information, or installation quality.
  • Issue purchase orders to subcontracted installers.
  • Supervise the completion of site-specific installer paperwork.

Requirements
  • Bachelor's degree
  • 1+ year of relevant experience
  • Knowledge or background in the construction industry a plus
  • Excellent organizational skills
  • Strong leadership skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office suite and experience with ERP systems a plus
  • Ability to multi-task and handle multiple projects at once
  • Ability to communicate with all levels within the business as well as vendors/customers.

*** Pay: $55-60K (Compensation can vary depending on experience)
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