Housing and Employment Program Manager Position DescriptionPosition Overview The Housing and Employment Program Manager is a hybrid role responsible for overseeing and coordinating the efforts of case managers within our housing and employment programs. This position plays a pivotal role in developing, implementing, and managing program initiatives aimed at supporting clients in achieving stable housing and gainful employment. The Program Manager will ensure the delivery of high-quality services while fostering a collaborative environment among staff. This role requires a blend of strategic planning, operational oversight, and direct leadership to ensure program objectives are met effectively and efficiently. Key Responsibilities
Program Development and Management: Develop and implement strategies for the housing and employment programs that align with the organization's goals. Manage program budgets, resources, and timelines to ensure successful execution and sustainability.
Team Leadership and Supervision: Oversee a team of case managers, providing guidance, support, and direction to ensure high-quality service delivery. Conduct regular team meetings, performance reviews, and professional development opportunities to foster a positive and productive work environment.
Stakeholder Engagement: Build and maintain relationships with external partners, including housing providers, employers, community organizations, and governmental agencies, to enhance program offerings and client opportunities.
Client Support and Advocacy: Ensure that case management services are client-centered, addressing individual needs related to housing stability and employment. Advocate for clients and navigate barriers to accessing necessary resources and opportunities.
Data Management and Reporting: Oversee the collection, analysis, and reporting of program data to evaluate effectiveness, inform decision-making, and fulfill reporting requirements to stakeholders and funders.
Policy and Procedure Development: Develop and implement policies and procedures that ensure program compliance with legal, ethical, and funding requirements. Promote best practices in case management and service delivery.
Community Outreach and Education: Represent the organization in community forums, workshops, and conferences related to housing and employment services. Promote program visibility and client recruitment through outreach efforts.
Required Qualifications
Bachelor's degree in Social Work, Public Administration, Business Management, or a related field. Master's degree preferred.
A minimum of 5 years of experience in program management, with at least 2 years in a supervisory role.
Strong knowledge of housing and employment services, case management principles, and community resources.
Demonstrated leadership and team management skills.
Excellent communication, negotiation, and interpersonal skills.
Ability to work collaboratively with diverse stakeholders, including clients, team members, and community partners.
Proficiency in data management software and Microsoft Office Suite.
Ability to work both independently and as part of a team in a fast-paced environment.
Work Environment and Conditions
This is a full-time, hybrid position requiring both on-site and remote work.
Travel to partner sites, meetings, and community events may be required.
Flexible work hours, including some evenings and weekends, to meet program needs and client availability.
Application Process
Interested candidates should submit a resume, cover letter, and three professional references