• Well versed working (Racking / Stacking / Cabling / Decommissioning / Break-fix) on DC Hardware e.g. Servers, Storage, Backup, Router, Switches firewall etc.
• 3-7 years of experience in managing datacenters operations of a large and complex customer.
• Experience in Capacity planning for Rack space, power, cooling, DC modular containment, necessary monitoring tools and services.
• Handling Incidents / Service Request and adhering to contractual SLAs
• Coordinating with Various DC Vendors for new projects and Break fixes
• Supporting Project teams for new installations and decommissioning.
• Routing DC Monitoring and Maintenance activities Soft Skills
• Flexible, continuous learner, excellent communicator, works well in team environment, appreciates challenge, comfortable and effective working in new areas that require experimentation and rapid problem solving.
• Requires excellent inter-personal, communication and presentation skills.
• Emergency communication system support including working with 3rd parties
• Knowledge of Operational tools like deployment, provisioning, monitoring, performance measurement tools etc.
• Responsible for analyzing production operations and initiates corrective actions to ensure operational stability and efficient work-flow.
• Excellent on Process adherence
• Hands on knowledge on MS Office (Word / Excel / Power Point / Visio etc.)