Desktop Engineer at The Phoenix Group in roseland, New Jersey

Job Description:

• Develop and implement automated solutions for deploying software packages, application patches/updates, and workstation images.
• Engineering and support of the Windows 11 Upgrade process.
• Oversee the lifecycle management of global standard desktop and laptop models.
• Maintain desktop images and modify Microsoft Endpoint Configuration Manager (MECM) task sequences as required.
• Provide Level 3 support for escalated end-user issues.
• Manage Microsoft and third-party patch deployments.
• Package, test, and deploy new applications, as necessary.

• Minimum of 5 years of Endpoint Engineering experience in an enterprise environment.
• At least 5 years' experience with Windows 10/11, Active Directory S\structure, and managing Group Policies.
• Minimum 3 years' experience with Azure, M365, and Intune.
• Expertise in MECM administration, Patch Management (including BIOS and firmware updates), Imaging, Scripting, MSI, Packaging, & Automation.
• Proficiency in administering and deploying software using Intune/MECM in a global environment.
• Basic Database Administration skills, particularly with SQL Server.
• Strong knowledge and experience in automation and scripting (PowerShell).
• Exceptional interpersonal and organizational skills, with an ability to coordinate multiple activities in a purposeful environment.
• Effective communication skills, both written and oral.
• Client service attitude and ability to work well with diverse groups.
• Experience in legal technology is a plus.
• Preferred exposure to iManage or any other Document Management System (DMS).
• Ability to work independently on assignments while providing regular progress reports.