Employee Advocate at MMC in Conshohocken, Pennsylvania

Job Description:

Helps respond to basic customer inquiries regarding the products and services the Company offers.


Answers, documents and monitors call center calls, emails and transactions.


Requests additional/missing information from the customer via letter or telephone call to answer customer inquiries.


Assists in tracking client and product order information and logging client data in spreadsheets to assist with monitoring call center activity.