Service Desk Manager- Remote at Sierra7 in Falls Church, Virginia

Job Description:

Why Join Sierra7?
Sierra7 is a Small Disabled Veteran Owned Business. We were founded in 2009 with the mission of "Serving those who Serve". We recently received the DAV (Disabled American Veteran) award. Also, Sierra7 is ranked No. 457 out of 5,000 fastest growing private companies in America by Inc. Apply today and help us with our mission of "Serving those who Serve".

Benefits:

Medical/Dental/VisionFSA (Flexible Spending Account)HSA (Health Savings Account)Life Insurance, Voluntary Life Insurance, Voluntary Short- and Long-Term DisabilityAdditional Supplemental Medical Benefits
Critical Care, Hospital Indemnity, Legal Plan, Pet Insurance, Accident

401KLegal AssistanceFinancial WellnessPaid Time Off (PTO)Federal HolidaysEducation ReimbursementLinkedIn LearningEmployee Referral Program

About this role:
The Service Desk Manager will provide technical assistance to computer users. Along with answering questions or resolve computer problems for clients in person, or via telephone or electronically.

Position Responsibilities:
Provides assistance concerning the use of computer hardware and processing, electronic mail, and operating systems.Quickly respond to end user requests for assistance when existing manuals and scripted responses are not sufficient to meet user needs.Provide Technical Assistance to computer users.