The Kelley School of Business at Indiana University (IU) is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 12,000 students today. Its innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Kelley's success is reflected in its reputation among academic peers, career placement statistics, and the accomplishments of more than 117,000 living alumni around the globe. The Kelley Undergraduate Program strives to be a diverse, inclusive, and equitable community of business and education leaders. The Brian D. Jellison Living Learning Center (JLLC), formerly the Kelley Living Learning Center, serves as the only LLC for Kelley School of Business track first-year students at IU. The JLLC is part of the Student Communities division in the academic unit of the Kelley Undergraduate Program. Kelley is proud to be the #8-ranked undergraduate business program by U.S. News (2023).
Job Summary
Department-Specific Responsibilities
Responsible for the overall management of the JLLC, promoting an environment conducive to academic, personal, and professional success for students.
Develops and implements a strategic vision for the JLLC that empowers and enables staff (professional, support, and student leaders) to pursue successful outcomes for JLLC students.
In addition to operational leadership of the JLLC and recruitment/training/ supervision of staff.
Serves as the key liaison to the JLLC course committee (with administrative oversight of BUS-X 180 and X 190 courses).
Oversees JLLC admissions and marketing, student leadership development, corporate and alumni partner engagement.
Interfaces with key stakeholders in the Kelley School, Housing & Residential Life, and other IU Bloomington campus partners, including IU Admissions, First Year Experience, Student Care Team, and Dean of Students office.
Serves as part of the Kelley Undergraduate Student Communities Directors team.
Represents the JLLC at IU LLC/Thematic Community functions, and assist with other duties in the Undergraduate Program as assigned. While core duties will be executed during standard workdays and hours, the Director will be required to be on-site at the JLLC and
Ideal candidates must be committed above all to student success, learning, and providing a safe and equitable environment for students and staff to thrive.
Reports to the Senior Director of Student Communities for the Kelley Undergraduate Program.
Provides day-to-day operational management of student life staff.
General Responsibilities
Establishes short-term operational objectives.
Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.
Ensures and provides training to assigned staff to improve student life operations; researches and identifies development opportunities for assigned staff.
Researches and stays up-to-date on new industry student life standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems.
May serve on various campus or cross-functional committees to share student life best practices.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
Bachelor's degree in education, public affairs, public health, social work, counseling, or related field
Preferred
Master's degree in higher education student affairs or related field
WORK EXPERIENCE
Required
2 years in student life, higher education student affairs, or related field
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Excellent organizational skills
Excellent collaboration and team building skills
Effectively coaches and delivers constructive feedback
Instills commitment to organizational goals
Ability to influence internal and/or external constituents
Demonstrates ability to maintain confidential information
Effective conflict management skills
Demonstrates customer service skills
Possesses flexibility to work in a fast paced, dynamic environment
Commitment to working with people from diverse backgrounds and demonstrated cultural competency
Ability to build strong partnerships with students and other university departments
Preferred
Working knowledge of Microsoft Office programs
Capability to quickly master other technological tools as needed
Ability to communicate and interact effectively in 1-on-1 and groups settings
Attention to details and maintaining accurate records
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
In addition to typical office work, the Director will engage in medium moving requirements, including moving boxes of supplies for programs, 25-50 pound boxes for orientation, facilitating food service, and setting furniture for special events.
Work Location
This is an in-person position.
Work Hours
Travel several evenings and weekends each academic year (orientation, leadership development, recruitment, and student trips).
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Operational
FLSA: Exempt
Job Function: Student Services
Job Family: Student Life Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.