Part-Time Student Counter Control at Indiana University in Bloomington, Indiana

Job Description:

Department



INDIANA MEMORIAL UNION (BA-IMAU-IUBLA)



Department Information



The Office of Student Life is focused on building a strong foundation to ensure every student's Indiana University experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission.


IMU Bowling and Billiards is proud to be a department within the Office of Student Life, committed to promoting learning and respect by integrating diversity, equity and inclusion in all programs, interactions, and partnerships. We commit to creating and maintaining an inclusive environment where all people are respected, valued, and affirmed so that they may know they matter and belong at Indiana University.



Job Summary



Counter Control Operators with IMU Bowling and Billiards provide guests with prompt, efficient, courteous service, and ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of guests.


Department Specific Responsibilities

• Ensures customers receive prompt, efficient, courteous service.


• Handles complaints, using judgment as to which ones to refer to management.


• Assists management in conducting special events, bowling promotions, etc.


• Utilizes proper cash handling techniques, per University procedures and in accordance with Trustwave training.


• Closes and opens center upon direction of management.


• Makes changes, corrections, and aids in the use of scoring devices.


• Instructs bowlers on proper use of automatic scoring equipment.


• Cleans billiard and game rooms (brushes tables).


• Removes bowling balls from ball return and returns to ball racks.


• Removes chipped and cracked bowling balls from racks as needed.

Qualifications



EDUCATION



Required

• Currently enrolled as a student at Indiana University

SKILLS



Required

• Excellent customer service and communication skills


• Excellent planning and organizational skills


• Flexibility with work schedule

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this position must be able to lift 25 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



Bloomington, Indiana


This is an in-person position.



Advertised Salary



$12.00 per hour



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance


• Dental insurance


• Health Savings Account with generous IU contribution


• Life insurance, LTD, and AD&D options


• Base retirement plan contribution from IU, subject to vesting


• Additional supplemental retirement plan options


• Tuition benefit for IU classes


• 10 paid holidays per year


• Generous Paid Time Off


• Paid Parental Leave


• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.



Job Classification



Career Level: Part Time Employee


FLSA: Nonexempt


Job Function: Part Time Employee


Job Family: Part Time Student Employee


Click here to learn more about Indiana University's Job Framework.



Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



Contact Us



Request Support
Telephone: 812-856-1234 Apply Now