Learning Management System Product Manager at Intuitive Surgical, Inc. in Sunnyvale, California

Job Description:

Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description
Primary Function of Position:

The Learning Management System (LMS) Product Manager will play a critical role in defining and leading the vision and strategy of our internal training platform globally. This position involves working closely with various business teams to understand their training needs and translate these into system requirements. The Product Manager will be the driving force behind the continuous improvement and evolution of the LMS, ensuring it aligns with the company's goals and learning objectives. This business-critical role requires a unique blend of business and technical skills to drive the development of the roadmap based on business needs and execute in partnership with cross functional teams to transform the vision into an impactful product.

Roles & Responsibilities:

• Develop and execute a strategic vision for the LMS, aligning it with business objectives and user needs.
• Collaborate with cross-functional teams to gather and define system requirements for the LMS.
• Lead the evaluation and selection of LMS features and tools that enhance user experience and learning outcomes.
• Manage the LMS roadmap, prioritizing features and functionalities in line with business goals.
• Partner with IT to ensure efficient implementation and integration of new features or updates.
• Monitor industry trends and advancements in learning technologies to keep the LMS at the forefront of e-learning.
• Drive user adoption of the LMS by working with business teams to identify barriers and develop solutions.
• Facilitate stakeholder meetings to report on progress, gather feedback, and adjust strategies as needed.
• Define metrics and KPIs to measure the effectiveness and impact of the LMS on internal training initiatives.
• Ensure the LMS is scalable and adaptable to the changing needs of the organization.
• Ensure the product complies with all global legal and regulatory obligations as well as business objectives for localization.
• Develop the business requirements and key specifications for integrated learning technologies; collaborate with cross-functional teams to ensure business needs are met.
• Function as an expert on administration, analytics, and reporting for the platform; demonstrate transparency and accountability by reporting on product progress and results.
• Research new and emerging technologies in healthcare customer training programs identifying potential applications to meet business needs; keep up to date with market and technology trends and competitive offerings.
• Work with vendors as needed to execute and deliver on the product roadmap.
Qualifications
Skills, Experience, Education, & Training:

• Bachelor's degree required, Masters' degree in healthcare, educational technology or business-related studies preferred.


• 8+ years' experience in product management capacity, preferably in healthcare technology related roles.


• Demonstrated experience implementing and administering learning or content management systems.


• Project management experience required.


• Strong understanding of LMS platforms and e-learning technologies, with fundamental knowledge of adult learning principles and training best practices. Working experience with SAP strongly preferred.


• Demonstrated experience in strategic planning and execution in a corporate setting.


• Excellent communication, leadership, and stakeholder management skills.


• Ability to analyze data and user feedback to inform product decisions.


• Proven track record in managing product lifecycles and driving product enhancements.


• Strong problem-solving skills and the ability to work in a fast-paced, dynamic environment.


• Proven ability to work on cross-functional teams and communicate with colleagues in both business and healthcare roles.


• Experience gathering business requirements and translating into product requirements.


• Analytical skills and demonstrated ability to gather and interpret significant amounts of data to make business recommendations.


• Detail-oriented in order to complete precise data analysis.


• Excellent written and verbal communication skills with a proven ability to present information in a clear and concise manner to various healthcare, technical, business stakeholder, and leadership audiences.


• Ability to independently operate and lead through ambiguity in a fast-paced environment.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1: $164,000 USD - $236,000 USD
Base Salary Range Region 2: $139,400 USD - $200,600 USD
Shift: Day
Travel: 10% of the time
Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.