Receptionist/Office Assistant Evening-Center for New Students at Harper College in Palatine, Illinois

Job Description:

Overview

Schedule Information: Monday-Thursday 2:30 pm - 7:00 pm (Hours are flexible)

Hours per Week: 18

Benefits: Prorated Sick & Vacation; Holiday Pay; and 2 Harper Tuition Waivers per semester

Work Conditions: Work will be conducted in person with occasional remote work opportunities.

Duties of Position: Provides general support to the Center for New Students at Harper College related to scheduling student appointments for orientation and advising. Provides accurate and timely information for new student programs, and general advising services. Answers questions about orientation and advising to internal stakeholders. Provides high quality customer service to students, faculty and staff.

Provides reception for the Center. Greets visitors, answers telephone, takes and distributes messages and provides information as appropriate.

Schedules and maintains appointments in scheduling software to facilitate 24/7 access to orientation appointments in the student portal.

Supports college programs such as peak-time registration times, add/drop week, Hullabaloo and informational events. Duties include assisting students with scheduling and registration, providing input about new student processes, including financial aid and testing.

Assists in organizing Orientation programs for new students: check-in, scheduling rooms and/or organizing materials for advisor use.

Accesses, researches and prints student information from student systems for advisors.

Tracks student contacts and monitors appointment and staffing availability and needs.

Requests materials for advising and orientation programs as needed.

Follows privacy and confidentiality guidelines with student record information.

Performs related duties as assigned.

Educational Requirements: High school graduate or equivalent.

Experience Requirements: One year general office experience required. Knowledge of Word, Excel and Outlook. Experience using different technology/software platforms and familiarity with student systems preferred.

Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: November 5, 2023.

Required Documents: ***A resume and cover letter are required to complete the application process***

* Official transcripts required upon hire
* Employment is contingent upon Criminal Background Check.
* Employment sponsorship is not available.

Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.