Business Consultant II at American Cybersystems, Inc. in Oak Brook, Illinois
Posted in Other 16 days ago.
Job Description:
Innova Solutions is immediately hiring for a Business Consultant II (Green Power Connection Team)
.
Position type: Full-Time, Contract
Duration: 12-months
Location:
Oakbrook IL
As a Business Consultant II (Green Power Connection Team)
, you will:
Job Descriptions:
A team within the company that helps customers manage their green power journey, which is typically related to solar energy, battery storage, and electric vehicles. Requests come in from many sources including the phone lines, email, social media, website, through municipal leaders and through regulators. The customers are on a journey and we are trying to help the customer wherever they are in their green power journey, without necessarily having a script for everything that could come up. We provide support to customers by answering questions, we provide solar materials and resources including our website and proactive communications, and we coordinate with internal departments to resolve any issues that customers have. * Educating customers about green power options and corresponding programs/services* Includes significant interface with customers via phone, email, and face-to-face. * Support and manage the net metering application and enrollment process as it aligns with the legislative requirements. This includes corresponding and interacting with internal and external groups and customers to ensure customer accounts are appropriately assigned to net metering. * Monitor, interface, and coordinate activities with internal and external groups to ensure proper meter exchanges, submit billing requests, and completion of the enrollment process. Correspond with customers to ensure that required forms and agreements are completed and returned by the customer.
Top 3 skills needed:
- Ability to explain technical and complex topics, customized for individual customer understanding.
- A bit of a detective mindset - ability to synthesize information gleaned from multiple systems to determine possible issue, next steps, and path forward.
- Solar/Net Metering/Interconnection knowledge or experience. Understanding of state and federal clean energy programs and incentives.
- Strong interest/passion in advancing clean energy technologies
- Excellent communication skills - verbal, written, and listening
- Ability to understand customer perspectives and desire to resolve issues through outstanding customer service.
- College graduate preferred.
- 5-10 years of experience
- Demonstrated customer service experience, or call center experience
- Solar/Net Metering/Interconnection knowledge or experience
- Comfortable with use of Microsoft Office tools: Outlook, Teams, Excel, Powerpoint, Word, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Mohd Adnan
Associate Team Lead - Recruitment
PAY RANGE AND BENEFITS:
Pay Range*: $51 - $52 per Hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
- One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
- ClearlyRated® Client Diamond Award Winner (2020)
- One of the Largest Certified MBE Companies in the NMSDC Network (2022)
- Advanced Tier Services partner with AWS and Gold with MS
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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