Program Manager - II at The Judge Group Inc. in Atlanta, Georgia

Job Description:

Location: REMOTE

Salary: $50.00 USD Hourly - $60.00 USD Hourly

Description:

Title- Program Manager - II / Channel Sales Operations & Enablement



Location- Basking Ridge, NJ (100% Remote)



Duration- Long-term contract






JOB DESCRIPTION:


Targeted Years of Experience: 5+ years






High-Level Responsibilities:
• Develop project tracking tools and systems to accurately document milestone completions, project issues, project jeopardies, and overall project completion.
• Deliver written/oral executive-level reporting, presentations and communications.
• Provide management with project status updates, feedback, and appropriate reporting on key process-focused objectives.

The prime responsibility of the position is to assist in the management of the Bill on Behalf of Program for the client.


The following is a list of responsibilities to achieve meeting revenue expectations.
1. Oversee all BoBo program components including systems management, reporting, program management and go-to-market support.
2. Assist partners in admission into the BoBo program, instructing them on systems and working with the partner to structure their offering.
3. Assist and training partners in the use of VMP system, Salesforce, and Partner Marketing Builder.
4. This position requires the candidate to gain an in depth understanding of the partner BoBo offers, such that they can successfully present the partner solutions to a committee consisting of Revenue Accounting, Revenue Assurance, Tax, Cost Assurance and Commissions. Any questions or issues resulting from the committee assessment are to be resolved by the candidate.
5. Candidate will also be responsible for assisting and presenting to sales teams, channel partners, internal sales, and cross-functional workgroups.
6. Candidate to maintain all aspects of training materials, OSTs, enrollment flyers, etc.
7. This position will also be responsible for managing the day-to-day operational issues that may arise. These may consist of Customer's inability to enroll, inability to select bill labels, incorrect selection of accounts or MTNs, pending enrollments, BTA limit transactions, etc.
8. The candidate will also be responsible for managing any inconsistencies in charges and billing, credit issues and partner payment anomalies. Where necessary, cases will need to be built to provide revenue assurance with credit requests. These cases will consist of exposing the need for credits, financial analysis of the credit, all details surrounding the partners and customers to effectively provide a credit.
9. The day-to-day operations support consists of requests coming from customers, partners, customer service and client sales teams.
10. Candidate will also coordinate with the product team to assist in testing processes in UAT environment and production environment. Any breakage in any of the supporting systems will require analysis of the failure, coordinating the documentation of the failure and submission of a Trouble Ticket or any other methodology for resolution of the failure.




DESIRED SKILLS:
• Strategic thinking skills and ability to thrive in a fast-paced dynamic environment.
• Excellent written communication, copywriting, editing and proofreading skills.
• Ability to manage multiple projects with cross-functional teams.
• Demonstrated excellent presentation and communications skills; capability to assimilate complex concepts and clearly articulate business value.
• Ability to have high-level discussions with sales management to resolve business drivers and how enablement programs can assist in achieving these needs.
• Experience leading a broadly defined project, involving people or other resources from multiple sites and multiple, unrelated disciplines.

Contact: agupta08@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now