CORP H&W/QUALITY IMPROVEMENT SPECIALIST at The Kroger Co. in Cincinnati, Ohio

Job Description:

Manage, evaluate, and implement the monitoring of Health and Wellness (H&W) initiatives; analyzing and summarizing performance and quality data related to H&W programs and services, and leading quality improvement projects for Kroger Health. Serve as the quality assurance (QA) expert in process change/performance improvement to develop, execute, and monitor healthcare quality initiatives. Collaborate with subject matter experts to support accreditation activities. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! Minimum
- Bachelor's Degree business or healthcare management, or a quality or science related field
- 5+ years of experience in pharmacy and/or healthcare
- 3+ years of experience in quality related role
- Excellent oral/written communication skills
- Demonstrated ability to coach and train
- Ability to quickly grasp complex issues and develop viable solutions
- Ability to work both independently and as part of a team
- Excellent administrative, communication, and organizational skill with high attention to detail
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Excellent project management skills with the ability to effectively meet deadlines
- Proficient in Microsoft Office

Desired
- Any experience in data/statistical analysis
- Any experience as a quality analyst, administrator, coordinator, or quality improvement specialist
- Any pharmacy technician or other relevant health care experience
- Demonstrated experience developing primary research methodologies, design, and analysis- Lead quality improvement projects and teams as a result of opportunities identified through Nonconformance Management, accreditation survey findings, quality measurements, internal audits, and activities related to the Kroger Health strategy
- Perform continuous monitoring of process improvement activities to maintain controlled results
- Perform and compile results of audits on key processes and systems; identify and recommend areas of improvement
- Evaluate projects and performance toward desired goals
- Align activities and improvement projects to organizational mission, vision, values, goals, and objectives
- Develop and provide statistics related to quality improvement initiatives and projects or other quality related measures
- Create quality and process improvement plans that establish priorities for quality, safety, and performance improvement activities
- Identify, implement, and monitor Corrective and Preventive Actions though the Nonconformance Management Program
- Monitor and close pending Nonconformance Management Reports, analyze and resolve process problems, and collaborate with departments in solving problems
- Assist with execution and collaboration of Kroger Health Quality Management Program activities
- Assist with accreditation quality measures and preparing the organization for accreditation or client surveys and audits
- Assist with special projects at the discretion of manager or leadership
- Participate in meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
- Must be able to perform the essential job functions of this position with or without reasonable accommodation