Part-Time Ticket Taker, IU Auditorium at Indiana University in Bloomington, Indiana

Job Description:

Department



AUDITORIUM (BA-AUTM-IUBLA)



Department Information



Ever wanted to work in the arts and entertainment industry? For over 80 years, IU Auditorium has been one of the premier entertainment and cultural centers in the Midwest and we are looking to add to our guest services team to uphold our mission of creating engaging arts and event experiences. Known for its presentation of a wide variety of events from the latest popular concerts and Broadway attractions to university ceremonies and conference events, IU Auditorium is a 3,200-seat theatre that has been a model of campus and community programming and engagement.


If you would want to gain experience in this field, create your own schedule, and be a part of an amazing team, please submit your application today!



Job Summary



Department-Specific Responsibilities

• Greets and directs patrons at events.


• Creates a warm, welcoming atmosphere for guests.


• Scans tickets at point of entry.


• Monitors guest ingress and egress, and assessing and resolving minor guest concerns.


• Troubleshoots minor ticketing/entry concerns, soliciting assistance of head ticket-taker and/or box office as needed.


• Ensures safe and memorable guest experiences.

Qualifications



EDUCATION



Required

• General knowledge at the high school level

WORK EXPERIENCE



Preferred

• Prior sales or customer service experience

SKILLS



Required

• Outstanding customer service and communication skills


• Ability to interact and communicate with a wide variety of people


• Ability to work in a team environment


• Ability to operate digital, hand-held ticket scanners

Working Conditions / Demands



Ability to move through a multi-level facility. Ability to stand for extended periods of time. Ability to move up to 10 pounds.



Additional Information



Position is not available to IU Undergraduate Students.



Work Location



Bloomington, Indiana



Advertised Salary



$11.00 per hour



Work Hours



Shift times vary, up to 29 hours per week, depending on events schedule (this includes other IU Positions).


Ability to select your own schedule based off availability.


This job often requires working on evenings and weekends.



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance


• Dental insurance


• Health Savings Account with generous IU contribution


• Life insurance, LTD, and AD&D options


• Base retirement plan contribution from IU, subject to vesting


• Additional supplemental retirement plan options


• Tuition benefit for IU classes


• 10 paid holidays per year


• Generous Paid Time Off


• Paid Parental Leave


• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.



Job Classification



Career Level: Part Time Employee


FLSA: Nonexempt


Job Function: Part Time Employee


Job Family: Part Time Employee


Click here to learn more about Indiana University's Job Framework.



Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



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