Job Description:
The base salary range for this position is dependent upon experience and location, ranging from $111,544 - $139,431.
JOB SUMMARY:
Scope of Work - Main duties, settings, geography, reporting relationships, other relationships:
Supervises Technical Training team, focusing on creating a team environment for different lines of business. This role will be responsible for the maintenance and enhancement of training programs associated with UI's lines of business. The role will focus on understanding customer needs, including assessing, creating, and coordinating annual implementation plans in accordance with workforce sustainability initiatives. Coordination of training schedules to ensure the most efficient use of resources. Responsible for the establishment, implementation and use of metrics to improve training process and quality. Works in tandem with peers in Technical Training to develop best in class training department across all areas of training.
MAJOR ROLES AND RESPONSIBILITIES
(Scope of work - range of responsibilities):
- Supervise Technical Training team members, providing guidance and direction to ensure all technical training initiatives are completed and add value to the Company.
- Oversee the development and implementation of new programs and services to optimize employee productivity and provide for a qualified and safe workforce.
- Prioritize customer requests and technical trainer schedules as necessary, to ensure most effective use of training resources.
- Ensure that required training follows Company, regulatory, State and Federal mandates.
- Working with trainers, evaluate trainees' proficiency during training sessions and report their performance and recommendations to department managers.
- Identify, analyze, and prioritize skill and training requirements and develop curricula and programs to address critical gaps.
- Lead innovation projects to enhance the learning experience and provide an immersive approach to technical training where appropriate.
- Occasional travel is required.
JOB REQUIREMENTS:
Education & Experience Required:
- Associate's Degree in Engineering, Business Administration, Business Management, Behavioral Science, Communications or Education is required
- Other candidates may be considered who have a High School diploma and at least 13 years of directly related experience as described below
- Working knowledge of adult learning principals and methodologies
- Ten years of utility experience preferred.
- Experience conducting technical training and resolving day to day training issues
- Supervisory experience preferred
- Strong communication and relationship management skills
- Knowledge of regulatory requirements for training and safe work practices (e.g. OSHA, NEC, NESC, PURA, DOT, NGA)
- Technical knowledge of customer service and electric processes.
- Experience working with union environments is desired.
Skills/Abilities:
- Ability to design and conduct effective training programs (e.g. instructional design, presentation skills, managing the learning environment)
- Ability to lead a team across all operating companies
- Aptitude to identify and upskill training staff as appropriate
- Strong leadership abilities to navigate a matrixed environment
- Skilled in developing a team environment
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Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country
AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com
Job Posting End Date:
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