Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for managing the pipeline and forecast for Product Sales Support & Analysis. Reports procedures, resolves operational issues and ensures personnel receive required information and documentation to perform their tasks efficiently. Oversees the communication flow between functional groups regarding sales forecast, reports and analysis on client activity.
Job Description
Core Responsibilities
Create effective growth strategies for market expansion across residential, bulk, small to medium business, and enterprise business opportunities. Must be able to execute on those strategies through cross-functional leadership and monitor their implementation through scorecard reporting.
Identify new market opportunities for all products and services and analyze customer behavior to capitalize on these opportunities.
Experience & Skills
Ability to transform complex data into strategy and execution. Additionally, able to present the data, strategy, and execution in Executive Summaries.
Experience in/working knowledge of serviceability and address fabrics both internally and externally which are foundational to mining data leading to opportunity.
Experience in working with business analytics tools including dashboards, data analytics, visualizations, and mapping to both analyze opportunity and present to partners and stakeholders.
Creates and maintains client master data including margin analysis, prepared sales measurements and reports, processed transactions, returns and exchanges according to Company guidelines.
Provides overall direction of the Product Sales Support & Analysis team to drive lead generation, sales force database management, sales reporting and production/control of presentations and proposals.
Interfaces with appropriate internal groups (i.e., Accounting, Finance, Sales, Operations, IT and Legal Affairs) to ensure proper analysis of tracking and reporting.
Maintains sales forecasts and analysis for management reports.
Maintains a high level of technical expertise and sales proficiency to meet the reporting needs on client activity.
Generates daily activity reports, reporting and trends.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.