As Coordinator, Commercial Education, you will be responsible for supporting the commercial education team.
The Coordinator will manage various aspects of the certification process and training administration for learners from both the US United States and EMEA.
This includes overseeing training completion, maintaining training records, managing the Commercial Education database, coordinating communications with sales leaders, and providing LMS support.
KEY JOB RESPONSIBILITIES POLICIES:
Know and follow policies and procedures related to work activities
TRAINING: Complete required training within the allowed time.
Training is required for changes in existing policies and procedures, for new assignments and for implementation of new policies and procedures.
Complete required periodic re-training in areas such as safety and environmental compliance.
Complete ongoing training on LMS and LXP new functionality releases.
SAFETY:
Follow all company safety policies and other safety precautions within the work area. Promote safety for all associates that enter the work area.
Follow Health Care Compliance guidelines as well as follow operating room training and safety standards Bloodborne pathogens training, etc.
FUNCTIONAL:
Manages Certification process and training reminder notifications for Field Sales Organization FSO.
Verifies training completions and tracks participant training information in Commercial Education Certification database.
Maintain current sales roster in Commercial Education database through add/change delete forms to ensure new hires, terminations, territory changes, cross-sells, etc. are accurately reported.
Partner with Commercial Education trainers to ensure appropriate communications are sent out for course failures in alignment with current policies.
Provide on-going SUMMIT support like re-opening of tests, standard or custom reporting, catalog management, assignments, and user group maintenance as needed.
Manage creation and delivery of communications to sales leaders and FSO through Sales Force Marketing Cloud SFMC.
Identify operational process improvements.
Partner with analytics team to enhance the quality and effectiveness of our metrics and reporting framework.
Maintain Calendar events on DPS Lighthouse.
QUALIFICATIONS: EDUCATION/EXPERIENCE
Required: Bachelor s Degree
Excellent written and oral communication skills Excellent organizational skills
Highly analytical and process oriented
Preferred: Experience with learning technologies including LMS and LxP systems, mobile apps, blended learning, and virtual training.
Proficient in PPT PowerPoint Presentation, Access, SFMC Sales Force Marketing Cloud
Advanced Excel skills 1-2 years of work experience in a support role
OTHER SKILLS AND ABILITIES:
Ability to lift 30 lbs. Advanced Computer Skills POST HIRE TRAINING PLAN REQUIREMENTS: Expected to remain current with all company training/compliance requirements.
Important information: This position is recruited by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States.
Why Kelly®?
The Managed Solutions practice within Kelly Outsourcing and Consulting Group (KellyOCG®) is one focus within the full array of Kelly Services® workforce solutions.
Kelly Services has transformed from the staffing industry pioneer to a leading workforce solutions provider. KellyOCG is the distinguished outsourcing and consulting segment of Kelly Services, known for applying a forward-looking approach that enables companies to make strategic workforce planning decisions that impact their business and competitive advantage.
The Managed Solutions practice area of KellyOCG is dedicated to partnering with clients to architect and implement solutions that put them in a position to meet their operational obligation to their organization and freedom to focus on their more strategic business needs.
As a Kelly Services employee, you will have access to numerous perks, including:
Vacation and sick pay
Paid holidays
401(k) plan
Group medical, vision, dental, life, and short-term disability insurance options
Kelly Discounts on goods and services, auto and home insurance, and tuition at Kelly partner schools
Kelly Learning Center offers free courses and trainings
Weekly pay
About Kelly Services®
As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.