Service Administrator at Allstate Peterbilt Group in Saint Paul, Minnesota

Posted in Other 14 days ago.

Type: full-time





Job Description:

Allstate Peterbilt Group is dedicated to serving the Medium and Heavy Duty Truck and Trailer Industry throughout the Midwest. From the beginning of the vehicle purchase process, through the warranty repairs and on-going vehicle maintenance, our team of dedicated and highly skilled professionals work diligently to keep our customers trucks on the road running smoothly.

Under the direction of the Service Manager, the Service Admin is responsible for serving as a liaison between the customer and technicians - which involves scheduling repairs, assigning work to technicians, preparing repair orders, billing repair orders, entering work orders into computer system and ordering shop supplies according to procedures.

Service Admin Responsibilities:
  • Checking/updating repair order statuses.
  • Assisting with answering phone calls.
  • Help out with prepping/ invoicing tickets- request or follow up on PO's.
  • Coding vendor invoices.
  • File service department invoices.
  • Help fill in at the service counter in someone's absence.
  • At times could be asked to do some pick up and deliveries with company vehicle.
  • Help monitor and adjust vehicle status in our operating system.

Service Admin Benefits:
  • 16 days PTO plus holidays available during first year of employment
  • Immediate transition into new health insurance coverage
  • Three different medical plans designed to fit your needs
  • FSA/HSA plans to help with medical and childcare reimbursement
  • Dental and Vision Insurance plans
  • Short and Long-Term Disability
  • Supplemental Term Life Insurance and other co-insurance options
  • 401(k) with Match
  • Multiple Tuition Reimbursement programs and scholarship opportunities
  • Extensive in-house training
  • Health and wellness benefits
  • Doctor on Demand mobile app
  • Verizon wireless employee discounts
  • Multiple dealership locations to allow for relocation opportunities
  • Endless advancement opportunities throughout the company

Allstate Peterbilt Group is an Equal Opportunity, Affirmative Action, Minority, Female, Veteran, and Disability employer. The company is also a drug-free workplace; candidates are required to pass a drug test before beginning employment.
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