Event Coordinator at Federal Reserve Bank (FRB) in Chicago, Illinois

Job Description:

Company

Federal Reserve Bank of Chicago

This position plans and executes in person events and supports on-site planning for hybrid events. This includes coordinating audio visual needs, catering deliverables. In addition, this position is responsible for supporting Hospitality Services, in particular, special events, and bank meetings/conferences, in a variety of administrative and logistical responsibilities. This includes supporting Senior Coordinators and liaising with partner departments to meet all client requests and needs. This position has no direct reports. You will report to the Hospitality Services Team Lead.

Location: Chicago-Onsite

You Will:

• Proactively supports the department answering phones, checking shared email box, handling inquiries for space and checking availability in the Event Management System.


• Interpret business partner’s needs and conceptualize overall event strategy to develop, promote and deliver in person events.


• Coordinate with the production and technical teams to test and deliver all event services while meeting established project milestones.


• Provides logistical support ensuring all client requests are met by checking room set-up, audio visual/technology, and catering are set according to department service and operational guidelines.


• Provides exceptional customer service in all interactions


• Proactively works with partner departments (i.e., Facilities, LEU, IT, Food Services) to resolve potential logistical issues in advance, or as they may arise.


• Responsible for administrative duties that include, but are not limited to, coordination and distribution of various logistical reports, creating daily room signs, managing supply inventory and ordering when necessary, etc.


• Administers hotel and ground transportation contract processes to include obtaining availability, rates, monitoring cut-off dates, assisting with rooming lists.


• Support initiatives to enhance event experiences and drive innovation.

Your Background:

• High School Diploma or equivalent experience, college degree preferred


• Minimum 3 - 5 years of direct conference/event planning and client service work related experience. Working knowledge and experience of audio-visual equipment, set-up, operation and related systems


• Exceptional client service skills


• Demonstrated critical thinking and decision-making abilities


• Strong written and oral communication skills


• Excellent interpersonal and organizational skills, flexible, yet must be able to meet deadlines while working with a high degree of professionalism.


• Ability to work independently and as part of a team


• Ability to understand the department, Bank and client budgetary and expense constraints Must be flexible and have a demonstrated ability to work in a fast-paced environment, and capable of managing multiple priorities


• Proficient PC skills with experience using Microsoft Office Suite (Teams, Word, Excel, PowerPoint and Outlook)


• Knowledge of audio-visual equipment preferred


• Position requires occasional morning coverage (early as 6:45a EST) or evening coverage (late as 5:45p EST), and requires flexibility with work schedule to meet business needs

Other Requirements:

• As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities, and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.


• This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require.

What We Offer:

• Comprehensive benefits package, including medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off and transit benefit.


• A continuous learning environment with opportunities to gain new skills and grow your career.


• Onsite gym and subsidized cafeteria

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

No

Job Category

Building Services/Facilities

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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