Who we are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
VMLY&R is looking for experienced Business Systems Analyst who can quickly understand our clients' needs and objectives and has the ability to efficiently translate them into clear and concise user stories and acceptance criteria to be consumed by our teams. The manager will help client stakeholders, product owners, and agile teams communicate effectively throughout each stage of a project. VMLY&R needs individuals who are proactive problem solvers that can manage team dynamics, manage project financial performance, clearly communicate status, and drive progression towards dates. Responsibilities Business Analysis
Work with client product owners and stakeholders to efficiently, clearly and concisely document
Client business practices and operations
Problem statement
Business key performance indicators (KPI) and Definition of Success
Business, functional, and non-functional requirements (user stories)
Non-functional requirements include, but not limited to:
Security, scalability, performance, SEO, and accessibility
Coordinate story mapping or other requirements gathering sessions
Organize and lead product demonstrations regularly
Requirements Analysis
Work with agile teams to groom and refine user stories and acceptance criteria to meet the agile team's definition of ready.
Annotate wireframes and/or creative to provide all needed detail for execution
Decompose or combine stories to support effective execution
Ability to communicate technical domain specific information to non-technical peers
Project Management
Establishes preliminary dates required for completion of activities and evaluates impact of change to the overall timeline.
Monitors progress and identifies risks, issues and gaps that could impact timelines, and goals of services.
Provides accurate and frequent status to internal teams on a regular basis.
Proactively supports resourcing based on project needs.
Drafts and manages external status reporting to clients as needed.
Team Leadership
Facilitate understanding of clients' environment to properly set up project teams, identify needed documentation, and setup status reporting
Collaborate with agile team and leadership to produce estimates and timelines for various possible solutions
Proactively work with agile teams to eliminate blockers and impediments
Facilitate team stand ups and sprint planning sessions
Proactively identifies dependencies and issues between teams and facilitates resolution
Tracks delivery timing and key project metrics
Communicates project progress, changes, and risks internally and externally
Quickly learn the basics of a given industry as needed to support client work
Adhere to and evangelize VMLY&R standard processes, tools and guidelines
Quality
Perform desk checks and ad hoc testing before, during, and after quality assurance and user acceptance testing occurs
Perform regular post-production deployment checks
Required Skills & Experience
College degree or Project Management and/or Business Systems Analyst experience
Bachelor's degree in business administration, computer science, computer information systems, marketing, or equivalent experience, preferred
Understanding of agile software development methodologies, specifically Scrum
Understanding of business requirements, user stories, and acceptance criteria
Certified Scrum Master or Certified Scrum Product Owner, preferred
Ability to break down and simplify complex problems and systems into smaller and more consumable components
Strong interpersonal skills and able to resolve conflict with productive outcomes
Ability to be an effective and valuable part of a team
Proactive, adaptable, and flexible
Life-long learner, demonstrated commitment to continuous improvement
Strong attention to detail
Demonstrable ability to operate under tight deadline with complex business/technical solutions
Ability to work across multiple projects
Ability to manage workload with minimal supervision
Excellent written and verbal communication skills
Experience with at least one application lifecycle management solution
Working knowledge of JIRA and Confluence, preferred
The base salary for this position at the time of this posting may range from $45,000 to $90,000. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click here for more details.
At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.VML is a M/F Disabled and Vet EEO/AA Employer .
VML is a WPP agency. For more information, please visit our website , and follow VML on our social channels via Instagram , LinkedIn ,and X .
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