IT Coordinator at Coastal Beverage Company Inc in Wilmington, North Carolina

Job Description:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Pay Rate: $21.00/hour + DOE

DUTIES AND RESPONSIBILITIES:

1. Manage device inventory and assignment.

2. Ensure responsible maintenance, storage, and use of devices by end users.

3. Maintain calendar for contracts and other important expiration and renewal dates.

4. Track IT projects using Monday.com.

5. Manage Verizon account and review monthly billing.

6. Manage KnowBe4, Inc. platform.

7. Provision and deprovision users as required.

8. Support new users with onboarding training.

9. Provide basic support to users.

10. Provide support for the hospitality suite and other shared conference and meeting spaces.

11. Maintain vendor security documents (SOC 2).

12. Create, update, and maintain end-user documentation.

13. Provide meeting recaps and follow-up tasks to IT team.

14. Act as a liaison between IT and other departments and service centers.

15. All other duties and responsibilities as assigned.

REQUIRED QUALIFICATIONS:

1. Possess and display Coastal Beverage Company’s Core Values at all times:

a. Craft It

b. Own It

c. Protect It

d. Celebrate It

2. Possess an education equivalent to one-year certificate from college or technical school and a minimum two years of similar or related experience; or equivalent combination of education and experience.

3. Possess technological acumen and strong organizational skills.

4. Possess proficiency with Microsoft Office Suite applications.

5. Possess the ability to read and comprehend technical instructions, correspondence, and memos; possess the ability to write technical correspondence and instructions to team members.

6. Possess the ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization.

7. Possess intermediate math skills and including the ability to audit and reconcile invoices.

8. Possess intermediate reasoning skills and good judgement. Possess the ability to deal with problems involving several variables in various scenarios and recommend solutions to client users and IT leadership in a clear and concise manner.

9. Possess the ability to maintain regular and punctual in-person attendance.

10. Possess an active driver’s license, acceptable driving record, and the ability to drive as an essential job function.

MISSION: Build our company with so much integrity that at the end of the day every beverage wants to be a Coastal Beverage.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical and electrical parts. The noise level in the work environment is usually quiet.

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Coastal Beverage Company offers a competitive salary and benefits package including 401(k) plan, health, dental, S125 plans, life, and disability coverage.

All candidates must consent to pre-employment inquiries and tests including criminal background, motor vehicle records check, and drug tests.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Apply Today!

PI239578293