Patient Services Coordinator - Student Health Center at Western Washington University in Bellingham, Washington

Job Description:

Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia.

The Student Health Center supports Western's Mission which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

The Patient Services Coordinator performs clerical and patient service tasks at the front desk of University Health Services and provides customer service for a diverse population of university age patients in a university setting. They coordinate all operational support functions in a patient care area such as overseeing the environmental conditions of the office and patient waiting areas, coordinating non-medical equipment repairs, inventorying, and ordering supplies, assisting in the orientation of new staff to clerical procedures.

Required Qualifications:

• High School Diploma or Equivalent and three years of general office experience or two years of office or customer service experience in a health care setting or equivalent education/experience Strong written and oral communication skills Ability to prioritize and multi-task in dynamic work environment Ability to work with diverse populations
• Ability to handle confidential information

Preferred Qualifications:

• Work experience in an Urgent Care, Family Practice, or Higher Education Clinic
• Current Certified Medical Assistant
• Experience using an electronic medical record
• Knowledge of anatomy, physiology, pharmacology and medical terminology
• Knowledge and experience using CPT and ICD-10 coding for insurance billing
• Basic accounting knowledge and experience

All employees must comply with our Immunization policies, including Proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to HR@wwu.edu if you need information regarding medical or religious exemption and applicable accommodations.

Application materials should address your experience related to the position responsibilities and the required and preferred qualifications. Application review to begin April 22, 2024. Position closes May 7, 2024

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