Mgr, Asst Parts at Stewart & Stevenson Power Products LLC in Middletown, Connecticut

Job Description:

Overview

Responsible for assisting the Parts Manager with daily management of parts department operations and staff.

Assistant Parts Manager candidate with potential for fast-track promotion to Parts Manager.

Responsibilities

• Help oversee the daily operations of the parts department.


• Help manage all parts department functions including sales, inventory control, shipping, receiving, cycle counting, and recordkeeping.


• Ensure effective part warehouse processing, flow and strategy.


• Monitor progress towards budgeted goals and implement cost controls or reductions as necessary.


• Monitor gross profit levels.


• Assess departmental performance regarding quality of service and customer satisfaction.


• Follow up on escalated customer service concerns or complaints and ensure satisfactory resolution.


• Maintain a clean and safe work environment.


• Ensure proper safety training and standards are in place, and that safety policies and procedures are followed.


• Identify need for and implement process improvements.


• Contact customers to generate additional business.


• Help coordinate physical inventory annually.


• Establish work standards and evaluate parts department staff's performance.


• Identify, address, and implement employee development and training opportunities.

Qualifications

• Ability to organize and direct oneself and effectively supervise others.


• Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.


• Possessing the trait of being organized or following a systematic method of performing a task.


• Ability to convince a group of people to work toward a goal.


• Ability to utilize the available time to organize and complete work within given deadlines.


• Ability to communicate in writing clearly and concisely.


• Ability to find a solution for or to deal proactively with work-related problems.


• Ability to comprehend complex technical topics and specialized information.


• Ability to communicate effectively with others using the spoken word.


• Ability to take care of the customers’ needs while following company procedures.

High School Graduate or General Education Degree (GED) and/or 3 to 5 years related experience.

Computer Skills:
Proficient in Microsoft Office applications (Word, Excel, Outlook). Prior experience with Oracle preferred.

Safety is the number one priority for our business. Ability to follow and enforce safety procedures required.