Account Manager at Oregon Lottery in Salem, Oregon

Job Description:

Would you describe yourself as someone who loves managing an outside route, driving long distances, conducting daily visits to accounts, creating win-win solutions, and being part of the fun? Would you like to both be a part of an experience sales team as well as work independently in the field managing accounts in and around Northeast Oregon in the Pendleton and La Grande areas? We are looking for one (1) Account Manager who lives, or will live, in the Northeast Oregon region to join the Retail Channel team within our Gaming Operations division at the Oregon Lottery.

Did you know that the Oregon Lottery is a leader in the gaming industry; and an important contributor of revenue for Oregon's schools, economic development, state parks, watershed restoration, veteran's programs, and outdoor schools? Our impact begins with our workforce and we want you to join us to be part of the impact.

About the Role

The Account Manager will report to the Supervisor, Retail Channel and will focus on developing long-term business relationships with Oregon Lottery retailers through running a daily route and implementing strategic end-to-end account management activities. You will build mutually beneficial relationships with retailer account decision makers, retailer staff, and support staff.

You will also be the main contact for retailer accounts including business development and customer experience. You will use Salesforce and Microsoft products daily to maintain retailer records, manage your route, and communicate and collaborate throughout the organization.

You Will:

• Apply Lottery Management Core Values and Expectations in performing daily activities. Ensure conduct embodies the principles of fairness, integrity, security, and honesty. Support and integrate into your work the Lottery's commitment to:

  • Responsible Gambling

  • Diversity, Equity, and Inclusion

  • Culture of Safety

•  Conduct daily site visits to retailer establishments in the four counties of Wallowa, Umatilla, Union, and Morrow.
• Maintain business relationships with Lottery retailers.
• Consult with retailers to promote "best practices" designed to maximize sales and foster a positive experience.
• Expand products sales and placements and provide training to retailer, staff, and players.
• Maintain product portfolio and provide inventory management in retail sales channel.
• Travel to beautiful and remote locations such as Joseph or Wallowa Oregon to work with retailers.
• Work with retailers in response to player complaints.
• Review and present business and sales reports to retailers.
• Educate retailers on contractual compliance for adherence to Oregon State Statutes, and agency policies.
• Be a Lottery brand ambassador.

You Have:

Minimum Qualifications

• Associate degree and three (3) years of experience in account management or outside sales; OR

• Five (5) years of experience in account management or outside sales.

• Driving is an essential function of this job. Employees in this job must maintain a valid driver's license in their state of residence, and a clean driving record following Lottery vehicle policy and procedure.

Special Qualifications

• Candidates must live within 30 minutes of the assigned route (Wallowa, Umatilla, Union, and Morrow) to be eligible for consideration.

As an employee, you will enjoy:

Work/life balance

• Vacation Leave: 10 hours per month, with increased accruals every 5 years

• Sick Leave: 8 hours per month

• Personal Business Leave: 24 hours per year

• 11 Holidays per year

• Telework and flexible schedules for eligible positions

Benefits

• Comprehensive medical, dental, vision, and prescription benefits with low monthly premiums

• Life insurance, short-term and long-term disability, accidental death, long-term care, and pre-tax flexible spending accounts

• Public Employees Retirement System (PERS) - retirement program includes defined benefit (pension) and defined contribution (retirement savings)

• Oregon Savings Growth Plan 457(b) deferred compensation plan that provides additional savings for retirement; post tax, pre-tax options available

The results of this recruitment may be used to fill future vacancies.

The Oregon Lottery® reserves the right to change, withdraw, close, or re-post job announcements.

ORS 461.150 (5) states, "No person will be employed by the state lottery who has been convicted of a felony or any gambling related offense." A background investigation is required before job offer which includes fingerprinting, criminal history, credit history (based on the position), tax records, driving record, affiliation with the gaming industry, and checking employment references and character references.

All employees and members of their immediate family, regardless of where they live, are prohibited-by-law from playing Oregon Lottery® games.

According to the American with Disabilities Act, persons with disabilities who believe they need reasonable accommodation, or help to apply for this position, may call 503-540-1315 or email oregon.lotterycareers@state.or.us

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