Field Service Center Manager (New Health Care Company) at 3M Healthcare US Opco LLC in Kent, Washington

Job Description:

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Job Title

Field Service Center Manager (New Health Care Company)

3M is establishing two industry-leading companies, creating value through the spin - off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care Company will be a leading global diversified health technology company with:

• Proven category leadership


• Exposure to attractive end-markets


• Innovation mindset driving improved patient outcomes


• Collaborative customer relationships


• Deep global regulatory experience


• Operational excellence and strong cash flow


• Strong sales growth and profitability with significant recurring sales

We expect the creation of the two companies will be completed by the end of the first quarter of 2024. We will continue to operate as one global company. This role is positioned to drive the success of the "New Health Care Company".

The Impact You'll Make in this Role
As a Field Service Center Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Leading a group of employees at a Service Center in Kent, WA


• Engage in the recruitment and hiring of appropriate team members that fit company culture and contribute to the organization's success. Organize and structure service center operations by staffing, training, developing, evaluating, and rewarding service center personnel to ensure high levels of productivity and customer service


• Establishes and leads district level communication to ensure competency and awareness of key information topics about the company, department, location as well as updates to policies and procedures


• Manages service center fleet vehicle program to ensure appropriate utilization of equipment, sound vehicle safety practices, and general maintenance protocols are executed. Ensure a fully compliant distribution network through leading with conformance, support and enforcement of internal policies and procedure and external regulatory requirements. Maintain knowledge of local, state, and federal regulatory requirements and ensures operational compliance to those standards


• Determines the routing and par levels to manage 3M MSD rental asset and supplies inventories in accordance with 3M MSD's quality management protocols to ensure availability and reliability of products while ensuring product availability across all district locations to support daily customer demands


• Partners with district sales leaders & corporate support teams to meet customer needs; proactively manages customer relationships, providing customer focused solutions with custom centric answers, ensuring consistent and reliable field service performance inline with customer expectations across the assigned territory Empowers team to provide solutions that drive customer satisfaction and improvement in the customer experience

Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor's Degree or higher AND five (5) years of experience managing diverse teams in a private, public, government or military environment

• High School Diploma/GED from AND nine (9) years of experience managing diverse teams in a private, public, government or military environment

Additional qualifications that could help you succeed even further in this role include:

• Experience and use of Microsoft Office suites to include Teams, PowerPoint, Excel and Word.

For current employees, internal transfer restrictions may not apply. For more details, contact your local recruiter/HR team.

Work location: Onsite (Kent, WA)

Travel: May include up to 30% domestic

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Applicable to US Applicants Only:The expected compensation range for this position is $82,370 - $100,675, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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