Senior Manager, Quality Assurance - Consumables at Sam's Club in Bentonville, Arkansas

Job Description:

What you'll do at




Position Summary...




What you'll do...



Working at Sam's Club means a career without boundaries. There's always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work. Yes, we are a division of the Fortune #1 company, Walmart, Inc. But you'll quickly find that we're a company that wants you to feel comfortable bringing your whole self to work.


A career at Sam's Club is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our clubs. Join us and you'll discover why our company is a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.


As a Senior Manager of Quality Assurance - Consumables- you will have the incredible opportunity to be a champion for our customers, witnessing the products you work on come to life both in stores and online. Collaborating closely with product developers, global sourcing associates, safety and compliance managers, merchants, and leadership, you will play a pivotal role in ensuring that our Member's Mark Brands consistently deliver exceptional quality and value to our valued customers.


As a trusted quality expert with a strong technical background, you will provide invaluable guidance to the team, empowering them to take the necessary actions and develop their capabilities. Leveraging the vast scale and resources of the Walmart system, you will have the power to make a tangible impact on the business and the lives of millions of customers worldwide. Throughout your journey, you will be supported by our deeply ingrained culture, providing you with the necessary tools and support to excel in your role. Your dedication to upholding the highest standards of quality will be instrumental in shaping the success of our products and the satisfaction of our customers.



This role will be based out of our home office location in Bentonville, Arkansas.




You'll sweep us off our feet if:



• You are adept at working with a large supplier base across a broad range of categories and internal stakeholders.


• You have a passion for delivering outstanding quality items for our customers and ensuring products are well-designed to deliver on customer expectations.


• You are a strong influencer and problem solver who enjoys working with cross functional partners and internal clients.


• You are data savvy and a strong communicator: you can analyze performance, identify trends and critical differences, and create actions plans that deliver results.


• You are tenacious, dedicated, agile, and a self-starter: you can adapt approach to ever-changing business requirements and will do whatever's needed to finish on schedule while still ensuring sufficient quality standards are maintained.



You'll make an impact by:



• Developing customer-winning products: you'll assure quality during development supporting areas from supplier approval & specification development through product qualification & production approval.


• Assuring in-market product quality: you'll closely assess the quality of our Private Brand items across multiple metrics, reporting results & identifying areas of opportunity, and driving successful correction action.


• Influencing decisions: you'll leverage your knowledge and expertise and will regularly collaborate with product developers, merchants, and suppliers to answer key business questions and respond to issues.


• Building relationships: you'll work closely with 3rd party labs and other cross-functional partners to refine our quality monitoring programs and ensure optimal execution.


• Knowing your categories: You'll provide valued subject matter expertise on quality requirements, technical solutions, and resources for the categories you support and are always thinking about ways to improve.



Preferred Qualifications



• Master's or Doctoral degree in engineering, science, or similar technical field.


• 8+ years' experience in quality assurance, product development, manufacturing, or related area.


• Experience within consumable item areas - specifically paper based products.


• Relevant professional certifications (e.g. ASQ Certified Quality Engineer, Quality Auditor, Six Sigma, or similar) relevant to the Quality Assurance field.


• Expertise in Statistical Analyses or Data Visualization.



Benefits & Perks:



Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, paid time off, multiple health plans, and much more.



Equal Opportunity Employer



Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.



Who We Are



Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.com




Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


Bachelor's degree in Business, Communications, Education, Engineering, or related field and 4 years' experience in training, quality, product development, or related area OR 6 years' experience in training, quality, product development, or related area.




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


Assessing training programs and customer service levels in a production, sales, or customer service environment., Providing performance feedback or on-the-job training, Supervisory


Masters: Business, Masters: Communication, Masters: Computer Engineering, Masters: Education


Six Sigma - Certification




Primary Location...

2101 SE SIMPLE SAVINGS DR, BENTONVILLE, AR 72712-4304, United States of America



About Sam's Club



Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.


Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.


Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.


"I love that at Walmart, each associate has the opportunity and autonomy to create their own career path and grow." - Diane, Project Manager



Hello, NW Arkansas



With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.