Join Telios Construction Management as a Field Services Manager!
Are you a dynamic leader with a passion for driving operational excellence and fostering a culture of safety and quality? Telios Construction Management (TCM) is seeking a talented Field Services Manager to oversee our field mechanical, electrical, and plumbing service operations nationwide. This is a hands-on supervisory role where you'll play a pivotal role in ensuring the success of our service department and client satisfaction.
Why Join Us?
Hands-On Leadership: As a Field Services Manager, you'll have the opportunity to directly impact the success of our field service operations. You'll lead a team of skilled technicians and collaborate with project managers to deliver exceptional service to our clients.
Commitment to Safety: At TCM, safety is our top priority. You'll have the chance to foster and enhance our culture of safety, ensuring that our field service technicians adhere to safety policies and procedures at all times.
Client Satisfaction: Our clients rely on us for top-notch service, and as a Field Services Manager, you'll be at the forefront of maintaining strong client relationships. You'll serve as the primary point of contact, ensuring that customer requests are promptly addressed and that work is completed to the highest standards of quality.
Continuous Improvement: We're committed to continuous improvement and quality control. You'll have the opportunity to develop actionable plans to enhance performance on future projects and drive innovation within our service department.
Responsibilities:
Process customer requests and assign qualified technicians to make repairs, ensuring efficient deployment on service projects
Administer daily workload priorities for all projects, maintaining efficient project assignments and ensuring that field service technicians comprehend project scopes and client expectations
Follow up with customers after completion to ensure satisfactory work and address any concerns
Foster and enhance TCM's culture of safety, ensuring that field service technicians are fully committed to safety policies and procedures
Manage, guide, develop, and provide direct leadership to a team of field service technicians, promoting a collaborative and supportive work environment
Cultivate and maintain strong client relationships, serving as the primary point of contact and ensuring that client expectations are met or exceeded
Actively participate in milestone and final reviews of project deliverables to ensure the highest quality work product
Collaborate with project managers, engineers, and designers to review and mark up drawings and specifications
Develop actionable plans to implement continuous improvement and quality control, ensuring enhanced performance on future projects
Ready to Take the Next Step?
Join us at Telios Construction Management and become part of a team that's shaping the future of field service operations. Apply now and unleash your leadership potential with us!