Airport Skycap / Premium Services - LAX at ERMC Aviation LLC in Los Angeles, California

Job Description:

General information

Job Title

Airport Skycap / Premium Services - LAX

Date

Wednesday, March 29, 2023

State

California

Base Pay Rate:

$ 18.78

City

Los Angeles

Full/Part Time

Full Time

Shift

A.M. shift, Overnight shift, P.M. shift

Requirements and Description

Essential Functions / Key Responsibilities

• Responsibilities of all skycaps include, assisting passengers with their luggage, checking-in, issuing boarding passes and bag tags, collecting fees, and inducting bags in the baggage handling system.
• Coordinate and communicate with relevant departments (Ramp Team, bag room Team, Customer Service, and management)
• Clear Understanding of Airport Legislative Requirements and regulations.
• Transfer LIVE animals and over-sized luggage to the bag room.
• Provide extraordinary customer service to high caliber passengers.
• Ability to stand for long periods of time.
• Ability to work in various inclement weather conditions.

• Must be a local (in-state) resident.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.

• Previous airport experience in passenger services is preferred. Must be open minded and ready to work as part of a detail-oriented team.

• Excellent customer service skills.
• Strong work ethic.
• Ability to work in a team-oriented environment.
• Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
• Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.

• High School diploma or GED.

• Able to communicate information and instructions verbally and/or via radio equipment.
• Able to communicate effectively in a professional manner.
• Able to work quickly and efficiently to meet tight time restrictions.

• You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime. We operate in a shift bid environment.

• Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

• Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Must be able to work in cramped or high places.