Senior Transportation Manager at Medline Industries, Inc. in Mundelein, Illinois

Job Description:

Responsible for the execution of daily routing, shipping, tracing and ontime service of Medline orders. Leads a team of three coordinators and is the primary resource for answering questions regarding shipments to Carriers, Sales, Divisions, and Operations Management. This job requires the maintenance of good relations with the internal and external parties that play a role in Medline's freight processes. Oversees the successful execution of Operations freight policy which directly impacts $30MM in annual expense across approximately 200,000 annual shipments .

Responsibilities:

• Acts as the primary point of contact for all tactical, shipment related issues/questions across the distribution network, Customer Service and Sales. Working with a team of three coordinators, the Manager reports on critical shipment KPIs and insures service standards are achieved across 3,800 shipments per/week.


• Maintains the settings and rate structures in the TMS system. Updates routings, weight breaks and No. of service days to customers under the direction of the VP Logistics.


• Works with Branches and Carriers daily to successfully route and deliver Medline products at agreed to standards within FPS (Freight as a Percentage of Sales) targets. Resolves operational issues and insures capacity is place to fulfill shipping demand.


• Supports customer freight analyses and provides Sales/Operations with data to properly align Freight Services to Customer requirements. Assists the procurement team in carrier rate negoitations and provides service feedback / corrective action recommendations.


• Directly manages a team of three coordinators and is responsible for their professional development while training them to be the independent, credible sources of shipment information back to internal stakeholders.

Requirements:

• Education: 4 year degree required with 3 - 5 years of progressive logistics management experience regarding domestic transportation.
• Clear understanding of the Transportation Industry, How contracts are created, Carrier Tariffs are created and work, rating knowledge, automated TMS (Transportation Management System) system functionality.
• Experienced in carrier operations management across LTL and Parcel carriers. Truckload freight management is a plus. History of resolving tactical shipping issues and demonstrated ability to improve carrier service and processes.
• Analytical - Collects and researches data; Uses intuition and experience to complement data.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
• Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Participates in meetings.
• Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
• Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Computer Skills - To perform this job successfully, an individual should have knowledge of TMS systems, MS Windows, MS Office 2003 or newer; Web Focus and carrier ratings systems; SAP a plus.

Benefits: Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, and access the Employee Assistance Program(EAP), Employee Resource Groups (ERG), and Medline Service Corps. For a more comprehensive list of our benefits, please click here.

EEO Statement: Medline Industries, LP is an equal-opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

D&I Statement: Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page.

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