Key Account Manager - Southeast at Intuitive Surgical, Inc. in Charlotte, North Carolina

Job Description:

Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

*Please note: Candidates must live within or be willing to relocate to the North Carolina, Georgia, or East Tennessee Area to perform the duties of this role.
Job Description

Primary Function of Position:

The da Vinci® Key Customer Manager plays a critical role in building and developing the installed base of da Vinci® Surgical Systems within key account represented facilities in the United States. The major responsibilities are to manage and direct the corporate level sales of da Vinci® Surgical Systems and to grow the utilization through increased procedures. This will be accomplished through a variety of activities including corporate level relationships, hospital/account specific activities and direct interaction with ISI da Vinci® Sales Managers.

Roles and Responsibilities

• Provide single point of contact for all Investor Owned, GPO and IDN groups


• Negotiates group contracts and sales


• Provides clients with product information, demonstrations, etc.


• Responsible for both maintaining and growing business in contracted groups


• Manage expenses within budget


• Manage the development and implementation of national sales campaign


• Manage key surgeons/customer relationships


• Active involvement in weekly and quarterly sales planning process


• Extensive travel

• Bachelor's Degree Required


• 2+ years of experience in Capital medical equipment sales


• 5+ years of medical device sales experience within the Operating room preferred


• Knowledge of the major national healthcare groups


• Excellent communication and interpersonal skills


• Computer literate


• National Account experience


• Sales management experience

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.

On Target Earnings Region 1: $327,000 USD
Shift: Day
Travel: 50% of the time