Engineering Coordinator at Davidson Hospitality Group in Adairsville, Georgia

Job Description:

Property Description



Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path. Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.



Overview




Scope: Assist the Maintenance Technician Team in their daily task to perform maintenance work and keep utilities in working order. Engineering Maintenance Coordinator will also assist in the preventive maintenance and repair of all guest rooms, mechanical, electrical, and other equipment used by the guests or affecting the quality of their experience while visiting the property. To contribute to the efficient operation of the resort by ensuring the hotel is maintained in accordance with safety standards and guidelines established to create a safe and well-maintained environment for our guests.



Responsibilities




General Purpose: To achieve task goals in ensuring Resort Maintenance are aligned with timeline and assisting with side work to help speed up the Maintenance program.



Essential Duties:




Operational Duties

• Assist with maintenance and repairs including painting, carpentry, electrical and plumbing on resort buildings as needed.

• Assist with maintenance and repairs on mechanical, electrical, kitchen and laundry equipment


• Train and assist to enable preventative maintenance checks


• Maintain a clean, well-organized and well stocked work cart


• Maintain and clean the Engineering facilities


• Maintain golf carts and other equipment at peak condition


• Timely and accurate completion of daily task lists and service logs


• Comply with all OSHA, Health Department and resort regulations


• Regular and predictable attendance


• All tasks as instructed by the Engineering Technicians and Maintenance Management


• Create purchase orders and follow up on schedules, deliveries and closing out purchase orders.


• Track work orders to ensure they are assigned and completed.


• Repair and maintain golf carts and other equipment

Guest Experience Enrichment



Provide guests with directions, recommendations, and information about the resort and resort offerings

• Respond to service requests in a timely and accurate manner, liaising with other departments as needed and following up to ensure satisfaction


• Assist guests in all inquiries in connection with resort services, hours of operations, in-house events, etc.


• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible


• Ensure all lost and found goods are reported and stored in accordance with resort standards


• Resolve guest opportunities in an appropriate and efficient manner, in accordance with resort guidelines; ensures all opportunities are reported through the Guest Opportunity Log

Knowledge and Learning

• Be intimately familiar with the entire property, all of its amenities and its history


• Have a knowledge of safety and security practices and emergency/accident procedures

• Successfully complete training/certification process


• Maintain acceptable service audit scores


• Attend colleague meetings as required


• Participate in ongoing training

Secondary Duties:

• Other duties as assigned

Core Competencies & Behavioral Anchors:




Service Focus

• Values and supports departmental and resort standards


• Understands the importance of lateral service


• Adapts service delivery to meet needs of a diverse guest base


• Consistently makes passing service audit scores

Teamwork and Communication

• Works effectively and cooperatively with others


• Shares information in an appropriate a timely manner


• Maintains open, honest dialogue with colleagues; addresses issues and concerns directly and immediately or through the appropriate chain of command


• Demonstrates flexibility and willingness to step out of comfort zone to support the team

Inclusiveness

• Inclusive and equitable in dealings with all colleagues


• Treats others with dignity and respect.

Physical Demands:



Essential duties require the ability to: move at a speed that is required to respond to work situations (e. g., run, walk, jog). To visually inspect tools, equipment, or machines (e. g., to identify defects). To grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. To reach overhead and below the knees, including bending, twisting, pulling, and stooping. To move through narrow, confined, or elevated spaces. To move over sloping, uneven, or slippery surfaces and steps. To move up and down a ladder. To move up and down stairs and/or service ramps. To move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. The ability to push and pull a loaded service cart and other work-related equipment over sloping and uneven surfaces. To stand, kneel, or walk for an extended period or high frequency across an entire work shift. The employee must have normal vision (corrected) including close, color, depth perception and field vision, hearing and verbal communication. Must be able to operate a golf cart safely.



Environmental Conditions:



Duties are performed both indoors and outdoors in the weather, in all four seasons. This position requires working under variable temperature conditions (or extreme heat or cold), under variable noise levels, around fumes and/or odor hazards, around dust and/or mite hazards and around chemicals.



Qualifications




Position Requirements:

• A warm and friendly disposition

• Prior experience in plumbing, electrical, carpentry and painting; refrigeration/HVAC experience an asset

• Good organization skills and attention to detail


• Strong knowledge of the surrounding area


• Strong communication skills in English


• Ability to follow instruction as well as work independently


• Ability to respond properly in any emergency or safety situations


• Must be available to work both day and evening shifts, weekends and holidays


• Strong working knowledge of the Microsoft suite products especially Outlook, Excel, Word, and Power point.


• Effective communication skills relating to dealing with guests, other departments, vendors and contractors.

Benefits



Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.


In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Three Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.


EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation


Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Apply Now