155788 - Procedure Writing - Process Engineer 4 - Charlotte, Phoenix, Chandler, Minneapolis, Tempe at American Cybersystems, Inc. in Charlotte, North Carolina

Job Description:

Title: Procedure writer

Location: Charlotte, NC /Chandler, AZ/ Tempe, AZ /Minneapolis, MN- Hybrid 3 days in the office , 2 days remote

Duration: 12+ Months


Job Description:

• They're procedure writers in their normal day to day. Process owners and SME's will come to them ask how to adjust their processes, which this person will do and then publish the documentation for. They're also transforming the space they're working in. Rethinking workflows and redesigning the processes of everything this team does.
• Needs someone who can bring ideas of how things are being done in other businesses to help transform this group.
• Wants this person to be a process engineer whose background is in procedure writing.
• Jira workflow directs tasks to the team. Team members who are gatekeepers disseminate those tasks to the team based on skillset or capacity. Intake, gatekeeper assignment, capacity management, what good procedure looks like, approvals process in publishing all need to be rethought.
• Building an Agile approach in the intake and resource management

TOP SKILLS

• 6-7 years of experience
• Strong writer
• Financial institution highly preferred, specifically big bank experience
• AI/Automation experience would be great to add to the design of the CMS of the future.
• Experience with data models is good. Team is taking "flat files" and structuring them into the transformation
• Content Management System (CMS) experience. They use OpenText systems. TeamSite is being adopted, currently using Web Experience Management.

PAY RANGE AND BENEFITS:
Pay Range*:

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:

• One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated® Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. Apply Now