Director, Data Quality & Governance at TriWest Healthcare Alliance in Phoenix, Arizona

Job Description:

We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only)

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

Job Summary

The Director of Data Quality and Governance will manage TriWest's data quality and governance program and ensure enterprise data assets meet business requirements, stakeholder needs, and are compliant with regulatory and contract requirements. The Director of Data Quality and Governance works closely with other leaders within the organization to develop and implement data governance and quality strategies that align with the organization's goals and objectives.

Education & Experience

Required:

• Bachelor's degree in Computer Information System, Business Data Analytics, Business or related degree or equivalent experience
• U.S. Citizenship
• Must be able to receive a favorable Interim and adjudicated final Department of Defensive (DOD)
• 5+ years of management over data collection, data management, or data governance programs. Experience designing, developing and implementing related programs
• People leadership experience to include hiring, training, coaching and performance management of leadership staff
• Proficiency in the architecture of modern data stacks (ingestion, orchestration, storage, transformation, visualization, etc.)
• Ability to work with Legal and Compliance teams regarding data quality and governance recommendations on relevant topics related to cyber law
• 5+ years of experience using complex SQL in SQL Servicer or Oracle environments

Preferred:

• Master's degree in Business Administration, Data Science or related field Knowledge of laws, policies, procedures, or governance relevant to cybersecurity
• Knowledge of intelligence gathering principles, policies, procedures including legal authorities and restrictions

Key Responsibilities

• Create and oversee Data Quality and Governance practice across TriWest data operations in support of the VA and DHA contractual obligations including the management of how data quality is reviewed, reported and addressed for intake, warehousing and reporting of data.
• Work closely with the Director of Data Services and the Director of Data Management in support of their operational data workflows as they relate to data quality and governance.
• Develop and implement data governance and quality strategies that align with the organization's overall goals and objectives. This may involve identifying key data quality metrics, developing data governance policies and procedures, and implementing programs to improve data quality and compliance for the organization.
• Manage the day-to-day operations of the data quality and governance department, including managing staff, ensuring compliance with regulatory requirements, and implementing process improvements.
• Conduct data quality assessments to identify potential data quality issues, including data accuracy, completeness, and consistency. Based on the results of the assessments, they develop data quality improvement strategies to ensure data accuracy and consistency.

• Develop data governance policies and procedures to ensure that data is managed in a compliant and consistent manner throughout the organization.
• Collaborate with other internal teams, including IT, legal, and compliance, to ensure that the data governance and quality program is consistent with other organizational goals and objectives.
• Manage relationships with third-party vendors who support the data governance and quality program, such as data quality software vendors or data management service providers.
• Ensure data governance and quality program complies with all regulatory requirements, including those related to data privacy and security.

Competencies

Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback.

Communication / People Skills: Excellent verbal, written, and presentation skills; ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Working Conditions

Working Conditions:

• Availability to work non-regular hours as required
• Extensive computer work with long periods of sitting

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

DoD Statement

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage


• Generous paid time off


• 401(k) Retirement Savings Plan (with matching)


• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance


• Tuition reimbursement


• Paid volunteer time

*Annual base salary for Colorado, Hawaii and Washington State residents: Approx. $180,000 depending on experience*

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

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