The AV Systems Engineer works closely with end users, Engineering Managers, Sales, AV technicians, third-party architecture and engineering firms, and vendors to design and evaluate audiovisual systems. Designs are typically targeted to meeting and presentation rooms, video conferencing rooms, and auditoriums for applications, including presentations, interactive collaboration, video/audio conferencing, digital signage, streaming video, and master control centers.
Roles & Responsibilities
Engage end users in gathering requirements and analyzing them to provide design, and architectural recommendations as it relates to AV systems.
Develop pre-sale design documentation, including Estimates, Bill of Materials, and Quotations.
Create single-line drawings of Audio-Visual systems.
Create device view equipment layouts, elevations, and mounting details.
Provide top-level technical support for field technicians on-site troubleshooting.
Assist with developing, organizing, and maintaining standard operational procedures (including regular maintenance requirements) and workflow processes and procedures for AV systems.
Assist in the mentorship and growth of others within the department.
Create documentation for testing and validation of the AV systems.
Maintain relevant and current knowledge and be a leader within the assigned technical field.
Provide technical consultations as needed.
As needed, attend onsite customer design/coordination meetings.
Provide documents and drawings for job packages estimated to ensure that Operations has all information needed to perform the Scope of Work. Sign off on the Contract Check-Off List after reviewing the job package.
Review job packages thoroughly to ensure all documents, drawings, etc. have been included by other estimators to ensure that Operations has all information needed to perform the Scope of Work. Initial the job package after review.
Perform Kick-Off meetings with Operations to ensure all necessary "scope of work" information has been passed on to the Project Manager/Supervisor.
Manage current house accounts with utmost attention to improve customer retention.
Assign and track multiple-trade estimates being performed by self and other employees. Validate that each trade's Scope of Work does not overlap and validate that all Scopes of Work have been accurately quoted.
Creating design documentation including but not limited to single lines, equipment layouts, elevations, mounting details, speaker studies, viewing angle studies, camera view studies, and power/heat load calculations.
Supporting project managers with technical direction and field changes
Required Qualifications
3+ years of experience in AV design and field implementation.
Solid foundation implementing and supporting NVX/DM, BSS System Architect, Q-SYS, Biamp, Cisco, Poly, Extron, Crestron, and other AV technologies including, but not limited to, display technologies, analog/digital signal distribution, AV streaming, asset management, room scheduling, control systems, etc.
Ability to pass pre-employment screening.
Preferred Qualifications
Knowledge of IT and Network requirements for Dante, AVB, CobraNet, and AVoIP systems.
CTS (CTS-D Certification a plus)
Demonstrated Professional Competencies
Advanced knowledge of audio-visual systems.
Have the ability to prioritize work efforts and multi-task in a very fast-paced environment.
Have the ability to prioritize and work independently. This position is an in-office role, with the availability to work hybrid (office and home) as determined by the Engineering Manager.
Highly technical, with the ability to evaluate situations, utilizing logical and decisive reasoning.
Excellent attention to detail and well-organized.
Ability to maintain a professional and positive attitude in a fast-paced and high-pressure environment.
Effective communication skills, both verbal and written.
Excellent computer skills with advanced knowledge of Microsoft Word, Excel, Bluebeam, and Adobe Acrobat.
The ability to work in a team environment.
Ability to work independently without intensive oversight - must be a go-getter and take initiative regularly finding ways to avoid problems proactively rather than just fixing them after the fact.
Initiative and ability to research product functionality and dependencies to ensure specified equipment operates cohesively.
Emphasis on sharing of knowledge through good communication, peer training, and written documentation.
Strong interpersonal skills.
Positive customer service and team attitude (helping others when required).
Committed to continual improvement.
Physical Demands In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on the keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.
Working Conditions:In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee may be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate.
The office is clean, orderly, properly lighted, and ventilated. Noise levels are considered low to moderate.
Compensation:$80,000 - $130,000 DOE
Benefits:Colleagues and their families are covered by medical, dental, vision, company provided basic life insurance and AD&D and short-term disability, telemedicine & virtual counseling. Voluntary insurances offered include life insurance and AD&D, short-term disability (buy-up option), long-term disability, accident, critical illness, and hospital indemnity insurance, and HSA & FSA accounts. Colleagues may also enroll in the company's 401(k) plan. Colleagues will also receive PTO (paid time off), sick leave, and 7 paid holidays.
The AV Systems Engineer works closely with end users, Engineering Managers, Sales, AV technicians, third-party architecture and engineering firms, and vendors to design and evaluate audiovisual systems. Designs are typically targeted to meeting and presentation rooms, video conferencing rooms, and auditoriums for applications, including presentations, interactive collaboration, video/audio conferencing, digital signage, streaming video, and master control centers.