Qualis Corporation is seeking a JIRA Administrator to be responsible for creating and organizing new projects on the JIRA platform, as well as configuring the layout, design, workflow, and dashboard. The JIRA Administrator designs, manages, and maintains databases, evaluates configuration and access, resolves database performance/capacity issues and performs database recovery and back-up.
Duties:
Evaluates Jira and Jira Confluence reports and dashboards for possible tailoring or configuration for Enterprise data
Configures and/or automates Jira and Jira Confluence reports
Produces Jira and Confluence reports
*Provides support on any implementation of tools from Jira Marketplace for reporting
Experience:
Jira reports and dashboards
Jira Confluence reports and dashboard
Implementing reporting
Experience with documenting business processes or reporting workflow
Produces reporting
Analytics skills to evaluate reporting
Administers existing Trouble Ticketing and Problem Reporting (TTPRS) System, using JIRA
Participates in the strategic planning process using Atlassian tools to provide cross-organization traceability to program goals, initiatives, and available resources
Responsible for configuring the current layout, design, workflows, dashboards, reports, advanced roadmaps, automation rules, notification schemes, permission schemes, integration points and general Jira hygiene in close collaboration with the team
Work with Product and Project Managers to document use of Jira and publish guides (training material) & best practices
Develop test plans and implement changes to Jira environment, and update documentation accordingly
Serve as technical lead for Jira platform providing in-depth troubleshooting as needed
Review various JIRA Software projects and use of common platform workflows. Make recommendations to reduce duplications, conflicts, or high-risk configurations
Facilitate use of issue trackers, wikis, source control systems, etc. to share knowledge across various teams
Requirements
Bachelor's degree in IT, Computer Science (equivalent work experience may substitute for education)
Minimum 3 years' experience with Atlassian JIRA, Confluence required
JIRA Service Management Fundamentals (Preferred or ability to obtain)
Security + CE (preferred)
Must hold an active DoD Secret security clearance
Benefits Qualis Corporation is committed to hiring and retaining a diverse and talented workforce who can contribute to the mission and vision of the Company. Our employees are our greatest asset and we promote a positive work environment, teamwork, professional growth, innovation, community involvement, flexible scheduling and a family-friendly work environment.
Equal Opportunity Employer/M/F/Vet/Disabled and a Participant in E-Verify