Position Summary: Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its business with Business Process Outsourcing. To learn more about Samsung SDS Logistics, please visit www.CelloLogistics.com
As Korea's no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.
The primary responsibility for this role will be to engage with clients to manage our solutions and services, drive business development activities including developing and managing project partner programs for resellers, and assist with implementing programs for other business partners to find new business opportunites.
To learn more about Samsung SDS America, Inc. please visit www.samsungsds.com/en/logistics/logistics.html
Responsibilities:
Manage key account customer
Provides support to warehouse management by implementing short-range plans and identifying goals and objectives to meet the plant's mission, and strategic plans
Manages various functions related to Inbound/Outbound, air/ocean transportation, local distribution, drayage, logistics and warehouse management
Review current or future trends that could indicate a possible gap in warehouse operations and make recommendations (s) for branch managers based on research data
Increase the overall productivity of the warehouses by budgeting effectively, eliminating inefficiencies and capturing growth opportunities and by implementing relevant employee training,
Communicate directly with the customer regarding special projects, weekly shipping rhythms and inbound receiving, focusing on model types with low inventory that could impact overall outbound processing
Conducts daily status meetings with branch leaders to review location warehouse performance and to develop action plans to ensure productivity targets are met
Report and conduct thorough investigations for any service failures, accidents misconduct, security issues, or claims to the concerned Dept. for immediate support and/or response
Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols
Analyze and keep improving the productivity of warehouses and employees in the warehouse
Identify new business opportunities and create target customers in freight forwarding and/or logistics-related industries
Leverage all channels (external and internal partners) to generate a sales pipeline and enhance sales opportunities in both new and existing accounts
Promote all company products and services for imports and exports to increase sales
Meet and exceed sales goals and targets
Monitor the operation status of the entire business to increase the level of operation, and secure profit and loss to ensure business continuity
Maintain strong relationships with all clients through efficient communication, work processes and services, including responding to customers' questions about products, prices, services and credit terms
Requirements
Bachelor's Degree or Higher Required
7+ years of experience in Domestic Freight and Warehouse Operations with Supply Chain knowledge
Relevant industry knowledge
Ability to build trustworthy relationships with customers at all levels (C Level, Managers, Staff)
Excellent presentation, communication, and organizational skills
Excellent problem-solving skills
Team Player
Excellent Microsoft proficiency (PPT/Excel/Word)
Korean Bilingual Preferred to communicate with customers
Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees:
Top-notch medical, dental, vision and prescription coverage
Wellness program
Parental leave
401K match and savings plan
Flexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits
Samsung SDS America will support your professional development and growth in your future career. Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location. Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.